Hello, my name is Jay. I had some trouble lately with the Svchost.exe process. It was using excessive amounts of my CPU. I do not exactly know what stopped it from using all of my CPU, but it stopped. As an attempt to fix it, I stopped the proccess for automatic updates from starting when I boot my computer. I haven't used automatic updates in months. Yesterday I was trying to upgrade my Windows Media Play to version 11. It said there was an error and the reason for the error was Advpack.dll. I guess that has something to do with the TEMP folder. I went to my C: drive and created a folder called TEMP. After I did that, I was able to install the new software for Windows Media Player. After I used the automatic updates (It installed 70+ new things) I found out that when the process for my Norton Security Suite starts (ccSvcHst.exe) it makes my computer reboot. Apon booting, My screen flashes black then after about.. 10 seconds I get this message -
"Windows has recovered from a serious error"
^The above is a picture of the error report^
If anyone could help me I would really appreciate it. It's been driving me crazy.
Thank you , Jay
"Windows has recovered from a serious error"
^The above is a picture of the error report^
If anyone could help me I would really appreciate it. It's been driving me crazy.
Thank you , Jay