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Computer Rebooting by Itself

By Abarajas6
Oct 1, 2005
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  1. Just put together a brand new PC with parts all bought from tigerdirect.com. None of the parts are defective in any way. My problem: For some reason my computer will restart for no reason what so ever. Most of the times it happens when playing World of Warcraft, but it has restarted while no programs were running. Sometimes after the reboot has completed a Windows pop-up comes up and says system has recovered from a serious error. When I use the option to send the error in i'am then brought to a microsoft page with the title "Device Driver Error." Through some research I have found out others have had the same problem but I can't seem to find a solution. If it is a device driver causing this how can I determine which one to fix it?

    Comp Specs

    Asus K8V SE Deluxe
    AMD64 3200+
    2X512 PNY DDR 400mhz RAM
    Nvidia 6800 GT
    WindowsXP Home
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    You can stop your computer from re-booting itself when there`s an error.

    Right click my computer, and select properties, and then the advanced tab. Under startup and recovery, click settings, and uncheck the box that says automatically restart. Click apply/ok the required number of times, and reboot your system.

    Now, instead of your computer re-booting when there`s an error. You should receive an error message(BSOD) telling you what caused the problem.

    Pay particular attention to any drivers identified in the stop message.

    A list of Windows stop messages can be found HERE

    Regards Howard :wave: :wave:
     
  3. Abarajas6

    Abarajas6 TS Rookie Topic Starter Posts: 19

    Ok I enabled what you told me to and upon accepting a few minutes later I recieve the BSOD with the error BAD_POOL_HEADER. Now what do I do with that?
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Originally posted by CPC2004.
    Follow the above advice, and CPC2004 will probably take a look at your minidump files for you.

    Regards Howard :grinthumb
     
  5. 13th_omen

    13th_omen TS Rookie

    Im having similar problems with a PC I built from Tigerdirect.com At first I couldn't get XP to install, thought it might be hard drive so I swapped with a brand new one. Then thought it might be the soundcard so i took it out. Then I finally got XP installed but the computer randomly restarts for no apparent reason. I checked temperatures but all is good. Made sure CPU fan is properly seated. I even bought and swapped a new power supply. Nothing.

    Now, try this. I took the motherboard out of the case but left it connected (power off and unplaugged obviously). Start the computer with the motherboard outside of the case on an anti static bag. VOILA! The PC worked fine which means that there must be a screw or something metal touching the motherboard somewhere in the case. Right now I am on the hunt for the problem... but try that and see what you come up with!

    AMD 64 3500
    Chaintech S1689 socket 939
    1024 DDR2700
    Geforce 5700 LE 256 MB
    80 Gig Western Digital ATA
    30 Gig Maxtor ATA
    Windows XP Home
     
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