TechSpot

Computer Running slowly

By maxjoyner1
Apr 20, 2010
  1. Hi can someone help my computer has been running slowly and was wondering if there was anything hidden on my p.c. I have done the 8 step please find the logs attached.I cant upload the gmer log as it says it is too large for the site.

    Thanks
     

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 52,911   +344

  3. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

  4. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    GMER log looks fine.

    How much RAM do you have?

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

    ========================================================================

    Download HijackThis:
    http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis/download
    by clicking on Installer under Version 2.0.2
    [DO NOT download version 2.0.3 (beta)]
    Install, and run it.
    Post HijackTHis log.
    Do NOT attempt to fix anything!

    NOTE. If you're using Vista, or 7, right click on HijackThis, and click Run as Administrator
     
  5. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

    Please find attached the logs as requested. I have 584k of ram.
     
  6. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

    Sorry here they are.
     

    Attached Files:

  7. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    That would be odd.
    Hold Windows logo key, hit Pause/Break key. It'll tell you how much RAM you have.

    Combofix log looks fine :)

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    =========================================================================

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

    Post fresh HijackThis log as well.
     
  8. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

    I am having trouble with the kapersky online scanner - It keeps coming up with an error message stating "Launch of the java application is interrupted! Please establish an uniterrupted connection to work with this program" However I am connected to the internet.

    Any ideas?
     
  9. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Instead of Kaspersky....

    Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, push List of found threats
    • Push Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.

    Post fresh HJT log as well.
     
  10. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

    When i try and run the eset online scanner, i get an error message saying that certain memory cannot be wrtten (ref. Internet explorer)??
     
  11. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    One more try....

    Please run a BitDefender Online Scan

    • Disable your antivirus program.
    • Click Start Scanner button.
    • Click Start scan button
    • Allow browser plug-in to be installed when prompted.
    • Click I Agree to agree to the EULA.
    • Please refrain from using the computer until the scan is finished.
    • When the scan is finished, click on View log.
    • Notepad will open with scan results.
    • Save the report to your desktop and post its content in your next reply.

    Post fresh HijackThis log as well.
     
  12. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

    I have tried to run bit defender but as soon as i accept the terms and conitions my browser keeps closing
     
  13. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    What browser do you use while accessing those scan web pages?
    Are you disabling AVG first?
     
  14. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

    I re-tried bitdefender using google chrome and it worked. Please find it attached along with the hijack this log.

    Oh yeah i have 512mb of ram
     

    Attached Files:

  15. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Yeah, it'd definitely help, if you add another 512MB of RAM.

    I strongly recommend, you uninstall Registry Mechanic. Registry tool are not recommended.
    Here is why: http://miekiemoes.blogspot.com/2008/02/registry-cleaners-and-system-tweaking_13.html

    =======================================================================

    I recommend, you remove NVIDIA ActiveArmor hardware firewall built into nVidia nForce motherboard chipsets.
    It's known for causing a lot of problems.

    Open Notepad.
    Copy, and paste text below:

    Save it as nvidia.bat

    Run it, by doubleclicking on nvidia.bat

    Restart computer.

    ======================================================================

    Print this post out, since you won't have an access to it, at some point.

    1. Open HijackThis.

    2. Close all windows, except for HijackThis.

    3. Put checkmarks next to the following HijackThis entries:

    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE


    4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Malwarebytes' Anti-Malware] "C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe" /starttray [unless you have paid version]
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Max Joyner\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [unless you have paid version]
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [unless you have paid version]


    5. Click on Fix checked button.

    6. Restart computer.

    7. Post new HijackThis log.
     
  16. maxjoyner1

    maxjoyner1 TS Rookie Topic Starter Posts: 47

    I have followed the steps for hijackthis. Here is the new log
     

    Attached Files:

  17. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Your computer is clean [​IMG]

    1. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista and 7:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
     
  18. Broni

    Broni Malware Annihilator Posts: 52,911   +344

    Any final word about your computer?
     
  19. kristain

    kristain TS Rookie Posts: 47

    Follow the given steps in order to solve your problem:
    If your hard drive is too full, then your computer is going to perform slower. Delete old files which are not required.
    Remove programs that you are no longer using. Delete temporary files.
    Empty your recycle bin. Right click on Recycle Bin. Click Empty Recycle Bin>Yes.
    Run an error check on your computer. The error check can remove errors that slow down your computer. If you are using Windows, you can do this by clicking Start>My Computer. Right click on your hard drive and then select Properties. Click the Tools tab>Check Now and then Start.
    Defragment your computer. A fragmented computer runs less efficiently. By defragmenting your computer, your computer will operate in a more logical and faster way.
    Clean up your registry. You can purchase software that will fix any registry errors on your computer.
    Perform this computer maintenance on a weekly basis.
     
  20. Broni

    Broni Malware Annihilator Posts: 52,911   +344

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