Computer slows or freezes several times a day

By LonnieD
Apr 17, 2014
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  1. Hello,

    I am hoping that I can get some help solving this issue. Thank you in advance.

    Computer freezes up several times a day. It might come on and run all day fine with few very slow downs. However at some point of the day it will go to a black screen with arrow. Sometimes Ctrl-alt-delete will bring the system back and sometimes it won't

    Most freezes or slow downs are while using Google Chrome and Outlook. Sometimes if I wait they will come back. Other times I turn off computer and use safe mode with networking. I can just go into safe mode and do restart and it might work fine for 5 or 6 hours.

    This has been happening for about 3 weeks and I have done several recovers and it helped temporarily.

    Malware Bytes Anti-Malware and Microsoft Security Essentials are the protection tools used.

    CPU: i5 M480, 22.67 Ghz, 8 Gb of memory - 2 sticks, Windows 7 home, 64 bit operating system

    Information from Event Viewer. Was not able to solve this on my own.
    Critical 4/17/2014 5:31:33 PM Kernel-Power 41 (63)

    - Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}
    EventID 41
    Version 2
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000000000000002
    - TimeCreated
    [ SystemTime] 2014-04-17T21:31:33.855221700Z
    EventRecordID 1039693
    - Execution

    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer LonnieDawkins
    - Security
    [ UserID] S-1-5-18
    - EventData
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,233   +234

    The power supply may be failing...
  3. Trillionsin

    Trillionsin TS Evangelist Posts: 1,266   +101

    Can you post your full PC specs? Make sure you are accurate.
    22.67 Ghz does not exist at the moment in time on consumer level CPUs, or any as far as I know of. (maybe you ment 2.67ghz)

    A few things are possible...

    Was your computer build by a manufacturer? If so list the model.

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