OK here are the errors that appear every time i attempt to play a movie with wmp. these are under the application log.
error:
Faulting application name: wmplayer.exe, version: 12.0.7600.16415, time stamp: 0x4a98ae4b
Faulting module name: atklumdisp.dll, version: 7.14.10.304, time stamp: 0x4add770d
Exception code: 0xc00000fd
Fault offset: 0x00006eea
Faulting process id: 0x1464
Faulting application start time: 0x01cb1b2cd3daa29c
Faulting application path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe
Faulting module path: C:\Windows\system32\atklumdisp.dll
Report Id: 15458bae-8720-11df-8bb9-00248c40c27a
Information:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: wmplayer.exe
P2: 12.0.7600.16415
P3: 4a98ae4b
P4: atklumdisp.dll
P5: 7.14.10.304
P6: 4add770d
P7: c00000fd
P8: 00006eea
P9:
P10:
Analysis symbol:
Rechecking for solution: 0
Report Id: 15458bae-8720-11df-8bb9-00248c40c27a
Report Status: 0