So, last night I was on my laptop (Dell Latitude D620) and got a little malware pop up in the bottom right of the screen. I knew from recent previous experience that this was a baaad thing.
I started exiting out of programs, preparing to do a system restore, or try something to prevent a complete virus takeover.
Things started to freeze, and in a panic I manually shut off the computer. Then, when I tried to start it up, I get the Dell screen, but after that there was just a black screen with a white lined bar at the bottom, which seemed to start loading something, but then stopped.
I tried booting in safe mode, and when I do that, the about 7 lines of the programming or whatever appear, as usual, but then it suddenly freezes and won't continue.
Can anyone help me? Am I beyond help? What did I do to my computer!?
Also, I run Windows XP. I don't know if this matters, but I'm pretty sure Windows was doing an update when I turned it off, not sure if that would make things worse perhaps.
Thanks for the help!
I started exiting out of programs, preparing to do a system restore, or try something to prevent a complete virus takeover.
Things started to freeze, and in a panic I manually shut off the computer. Then, when I tried to start it up, I get the Dell screen, but after that there was just a black screen with a white lined bar at the bottom, which seemed to start loading something, but then stopped.
I tried booting in safe mode, and when I do that, the about 7 lines of the programming or whatever appear, as usual, but then it suddenly freezes and won't continue.
Can anyone help me? Am I beyond help? What did I do to my computer!?
Also, I run Windows XP. I don't know if this matters, but I'm pretty sure Windows was doing an update when I turned it off, not sure if that would make things worse perhaps.
Thanks for the help!