TechSpot

Computer won't open programs and is crashing!

By Stewie2kill
Dec 6, 2006
  1. Hello. I have a very large problem that I need fixed in a very short ammount of time and I was hoping that someone around here could lend me a helping hand.

    Diagnosis: I have an older Dell Desktop running Windows Service pack 2 and right lately it starts up with a message stating that "primary hard drive 0 is operating outside normal parameters". After that everything seems fine until you try to start any programs and then it gives me a message similar to the following:
    "The application or DLL C:\system32\insertprogramhere.dll/exe/etc. is not a valid windows image."

    on top of recieving that image it won't open anything program related except internet explorer and i'm contstantly getting alerts containing messages exactly like those I get when I try to open a file up.

    The trouble is here that I have run 3 virus scanners on the computer and it says that there are no virus's or spyware (I use the Latest McAffee version) and also I am not experiencing any redirecting of URL's or pop-ups when it comes to web surfing or computer surfing. I need this thing fixed as soon as possible and am currently operating off of a temporary Laptop. Downloading is a limited thing for me when it comes to the computer in question so if you have any ideas that may be restricted more towards configuration or due process I would be grateful. But if it's absolutely necessary I will do my best, I'm just trying to get my bearings on the situation and what the overall trouble is.

    I hope you guys can help, i'll check back in periodically.

    P.L.U.R.

    ~Stewie2kill
    "rave on_"
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    Let`s check to see if you have any nasties.

    Go and read this thread HERE, then post a HJT log as an attachment into this thread.

    If it turns out not to be virus/spyware related, I`ll move your thread to the appropriate forum.

    Regards Howard :wave: :wave:

    This thread is for the use of Stewie2kill only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. Stewie2kill

    Stewie2kill TS Rookie Topic Starter

    Hey. thanks for your help so far, I really hope you can help me get this fixed. The file attatchment is .txt like you asked for.
    Again, thank you for your help. P.L.U.R.

    ~Stewie2kill
    "rave on_"
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    There`s nothing in your HJT log that would account for your problems.

    I have moved your thread to our Windows OS forum.

    I suggest you test you hard drive with the utility from your hard drive manufacturers. If you can`t find it, then take a look at this thread HERE.

    Regards Howard :)
     
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