Control Panel Missing

By anishpm
Jul 26, 2011
  1. am using XP in my i noticed that in the start menu control panel is missing. when i tried it through run system shows the message that 'due to some restriction this action cancelled. contact system admin'...

    what to do ?
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Welcome to TechSpot! I am not entirely sure what is missing> is it the All Programs list or is it the Control Panel?

    Are you the Administrator on the system? If not, could restrictions have been placed by the Administrator?
    If you would like us to check the system for malware, please follow the steps in the Preliminary Virus and Malware Removal thread HERE.

    NOTE: If you already have any of the scanning programs on the computer, please remove them and download the versions in these links.

    When you have finished, leave the logs for review in your next reply .
    NOTE: Logs must be pasted in the replies. Attached logs will not be reviewed.
    My Guidelines: please read and follow:
    • Be patient. Malware cleaning takes time and I am also working with other members while I am helping you.
    • Read my instructions carefully. If you don't understand or have a problem, ask me.
    • If you have questions, or if a program doesn't work, stop and tell me about it. Don't try to get around it yourself.
    • Follow the order of the tasks I give you. Order is crucial in cleaning process.
    • File sharing programs should be uninstalled or disabled during the cleaning process..
    • Observe these:
      [o] Don't use any other cleaning programs or scans while I'm helping you.
      [o] Don't use a Registry cleaner or make any changes in the Registry.
      [o] Don't download and install new programs- except those I give you.
    • Please let me know if there is any change in the system.
    If I have not replied for 2 days, you can send me a PM reminder. Include the URL of your thread. Please do not send me a PM to tell me your logs are up.
    If I don't get a reply from you in 5 days, the thread will be closed. If your problem persist, you can send a PM to reopen it.
  3. anishpm

    anishpm TS Rookie Topic Starter

    thanks bobbey,

    acutally i found a similar thread in this forum and follow the instructions.. its worked for me..i tried combofix and my problem cured...

    thanks techspot...
  4. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    You should never follow directions given to someone else.
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