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Could someone help me with removing CiD pop ups in IE?

By Hogbenhog
Aug 7, 2007
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  1. Hello everyone,

    I have been attempting to clean up my mother-in-laws laptop with limited success. The wretched thing has become very slow thanks to a lot of spyware that her teenage grandson has thoughtfully gotten into it.

    So far I have used adaware (hundreds of items), zonealarm (10 treatments)avgrootkit (nothing found), aproposfix (nothing found), nolop (1 infection found), and hijackthis.

    As far as the hijack log is concerned I have already removed
    O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)
    O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - C:\Program Files\PartyGaming.Net\PartyPokerNet\RunPF.exe (file missing)

    and

    O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

    The symantec one's are related to an installation of norton antivirus that I have just uninstalled with the plan of putting AVG on shortly instead.

    Any advice of how to get rid of these pop ups would be appreciated

    Thanks Ben
     
  2. AlbertLionheart

    AlbertLionheart TechSpot Chancellor Posts: 2,712

    Sometimes the quickest and most reliable way of dealing with a system like this is to format the drive and reinstall the O/S. This assumes you have the restore software and can replace everything else.
     
  3. Hogbenhog

    Hogbenhog TS Rookie Topic Starter

    I have been reaching that same conclusion. I might persevere for another day or so as I'm learning a lot, but I do have the option of reinstalling all the software.

    Cheers
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Hello and welcome to Techspot.

    Please post a fresh HJT log from normal mode.

    Regards Howard :wave: :wave:
     
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