Could use some help with a few issues

By Khansahb
Aug 11, 2013
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  1. Khansahb

    Khansahb Newcomer, in training Topic Starter Posts: 50

    Hmm, I don't get it
  2. mike1959

    mike1959 TechSpot Addict Posts: 1,043   +15

    Hi, Your screenshots look ok here, I have a Dell Ultrasharp monitor which gives a fairly true balance of colour, for a pc monitor, and I can't see anything wrong.
    Do you think some of your colours are wrong or missing?
    Do you have a very light or dark screen. or stripes going down the screen?
    Or you can't watch (say) 360p quality on Youtube? It could still be a driver issue, but as you have reset the pc to factory settings then it should be fine.
  3. Khansahb

    Khansahb Newcomer, in training Topic Starter Posts: 50

    Yeah, I see pictures blurry and spotty (for lack of a better word). The colors don't seem wrong, they just appear as if they're not smooth (meaning the transitions between different shades of the same on a picture appear very drastic and noticeable). I don't see any stripes on the screen but I do have difficulty with YouTube because I can't watch anything in 480p or higher and very often I can't even watch things in 360p.

    Also even when I watch a video in 360p, it looks worse than 360p on another computer and it seems to be deteriorating.
  4. gbhall

    gbhall TechSpot Chancellor Posts: 2,336   +49

    The simplest explanation for a stepwise transition of colour is the colour depth you have set for the monitor. The smooth end would be 'true color' (32-bit). 16-bit would not look much different except on large stretches of very similar, slowly changing hue, but when you get down to 256-colours (8-bit) you will find it looks very blocky.

    Since I am sure you know all that, I am just reminding you to double-check the obvious first. To me, it tends to mean a faulty video subsystem. Plugging in a remote monitor will probably be decisive, one way or another.
  5. Khansahb

    Khansahb Newcomer, in training Topic Starter Posts: 50

    See that's just the thing, my computer is using 32 bit but I still get a blocky and blurry appearance to images.
  6. gbhall

    gbhall TechSpot Chancellor Posts: 2,336   +49

    You really must find a way to test another monitor plugged into your onboard port. If that also looks the same, your video subsystem must be failing, and since it is probably on the motherboard, repair is a case of motherboard replacement. If it looks fine, however, it is better luck - the problem is the screen in the lid, and you can use an external monitor permanently if you want, rather than get the screen replaced.
  7. mike1959

    mike1959 TechSpot Addict Posts: 1,043   +15

    Hi Khansahb, Can you look at the colour graphics settings, in DxDiag?
    Just use the shortcut; Windows logo key + R
    In the box that appears, type, dxdiag
    When the window appears, click on the 'display' tab, what does it show on the 'current display mode' line ?
    (This is my own for example)
    dxdiag.jpg
  8. Khansahb

    Khansahb Newcomer, in training Topic Starter Posts: 50

    Ok, this is what I got.

    Attached Files:

  9. gbhall

    gbhall TechSpot Chancellor Posts: 2,336   +49

    Looks ok, apart from the drivers being over 12 months old. I don't know if you have tried to update them, but you should definitely try to. I'm still waiting for your test result from an external VDU.
  10. Khansahb

    Khansahb Newcomer, in training Topic Starter Posts: 50

    No I haven't updated them, I don't an external VDU to test it with.
  11. gbhall

    gbhall TechSpot Chancellor Posts: 2,336   +49

    Well, use your imagination. You might go to a computer retailer with your portable, say you are not happy with the screen, and are thinking of buying an external monitor for gaming at home (or whatever), and could you try one to see if you like it better.
     
  12. Khansahb

    Khansahb Newcomer, in training Topic Starter Posts: 50

    Alright then thank you all for your help


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