Hello, I'm new to this forum and desperate. Running XP, recently installed Norton System works Basic edition, somehow had a virus (I assume) and now I can't even get to safe mode. The CP (Compaq) turns on, shows the Compaq screen, then the Windows XP screen then turns off and back on and does the same thing continuously. When it last worked, I was running a full system scan due to pop ups I was getting, it said the scan was done but was froze so I had to do a cold boot and this is the result. I can't locate my System Restore disk, but I tried any old disk and it didn't even see that. Any suggestions would be greatly appreciated!