TechSpot

Crashes and auto restarts (error info included)

By jhcodafa
Mar 29, 2009
  1. Hey, (new here)


    Every once in a while, (running for a few hours to a few days.. seems to happen randomly) my windows xp pro system will crash/restart on its own. I am only running the following programs on it: unod32,spybot,utorrent,malwarebytes, and macdrive


    Here is the data from event viewer->applications

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 3/29/2009
    Time: 1:14:16 AM
    User: N/A
    Computer: JHCDELLIE
    Description:
    Error code 100000be, parameter1 efdc76d8, parameter2 0b8c9121, parameter3 f8969bd0, parameter4 0000000a.

    For more information, see Help and Support Center at
    Data:
    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303120 62303030
    0020: 50202065 6d617261 72657465 66652073
    0030: 36376364 202c3864 63386230 31323139
    0040: 3866202c 62393639 202c3064 30303030
    0050: 61303030



    Any help on this matter is much appreciated for this has been occurring for some time and I'm afraid its going to end up corrupting my hard drives( it is also very annoying)

    If you need anything else to help diagnosis the problem let me know. Thanks!
     
  2. Macdead3

    Macdead3 TS Rookie

    what do you mean ? you have bsod on start up??
     
  3. jhcodafa

    jhcodafa TS Rookie Topic Starter

    no, the computer will be on and running. the problem occurs anywhere from running after a few hours or a few days
     
  4. Macdead3

    Macdead3 TS Rookie

    thats strange do you have auto updates on (microsoft updates)??
     
  5. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

  6. jhcodafa

    jhcodafa TS Rookie Topic Starter


    will do. i'll return in a day or so with the results. thanks

    i downloaded the mem test.
    which file do i burn with ultra iso?

    I unrared the main file ( the file i downloaded)

    and i burned " memtest86_3.5.iso " when i tried to boot from it i got "os error"
     
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  8. jhcodafa

    jhcodafa TS Rookie Topic Starter

    I just burned it exactly as the directions said
    I go to my boot device menu , choose IDE CD-Rom Device

    and I get " error loading OS"

    When turning my pc on I don't get the option "press any button to boot from cd"

    I have my bios set to have the cd rom first on the booting as well.

    thanks for all your help.. just not sure whats going on



    edit:: i'm having dvdplayer complications i'll have to fix these first
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    It sounds as though you are not burning the ISO to CD correctly
    ie You don't burn the ISO you open the ISO with your burning program (like File -> open) and burn the image ISO file, to automatically create a bootable Memtest CD
     
  10. jhcodafa

    jhcodafa TS Rookie Topic Starter

    Alright fixed my dvd drive problem.

    I burned the ISO (not the rar file)
    It says

    "There is nothing to do here

    Memtest86+ is located on the bootsector of this CD


    EDIT

    got it running.. its running right now, will report back in the morning



    right now its on:
    pass 35%
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Actually I do remember seeing that some very old computers could not "boot" from the newly created Memtest CD (actually I found this out on a Linux forum a long time ago)

    Please try using the exact program as linked in the Memtest guide
    And test again (ie do it one more time)
     
  12. jhcodafa

    jhcodafa TS Rookie Topic Starter

    7 Passes and no Errors. Now what?
     
  13. jhcodafa

    jhcodafa TS Rookie Topic Starter

    two more crashes today

    1.)


    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 4/14/2009
    Time: 3:26:37 PM
    User: N/A
    Computer:
    Description:
    Error code 100000d1, parameter1 e378549c, parameter2 00000002, parameter3 00000001, parameter4 f8348b8d.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303120 64303030
    0020: 50202031 6d617261 72657465 33652073
    0030: 34353837 202c6339 30303030 32303030
    0040: 3030202c 30303030 202c3130 34333866
    0050: 64386238



    2.)

    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 4/14/2009
    Time: 2:20:18 PM
    User: N/A
    Computer:
    Description:
    Error code 100000d1, parameter1 e10505a4, parameter2 00000002, parameter3 00000001, parameter4 f834ab82.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303120 64303030
    0020: 50202031 6d617261 72657465 31652073
    0030: 35303530 202c3461 30303030 32303030
    0040: 3030202c 30303030 202c3130 34333866
    0050: 32386261




    any thoughts?
     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  15. jhcodafa

    jhcodafa TS Rookie Topic Starter

  16. jhcodafa

    jhcodafa TS Rookie Topic Starter

    another crash,
    about to do a format/reinstall
     
  17. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

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