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Crazy trojan

Discussion in 'Virus and Malware Removal' started by smitherson, Sep 6, 2009.

  1. smitherson Newcomer, in training

    i did that already but once I run any antimalware it will open, but once I start a scan it closes. When i look at the security settings again they have changed back to not having the system in the list anymore. The second i hit the check for problems button the program closes. when I go back to the exe. system has been removed from the security tab.
  2. pomkon Newcomer, in training Posts: 27

    people always say run malware or Av in safe mode, but i cant get into safe mode and cant run it
  3. pomkon Newcomer, in training Posts: 27


    then is what happened to me first, all AV and malwares were disabled this way, and now virtually all programs except chrome. Also internet connection and sound are lost.

    I tried to take to hard drive out to scan but soon discovered it was SATA and not adaptable to my old external hard drive box (laptop size), 2.5")

    so I made a boot disc but has not worked, perhaps i try again...
  4. smitherson Newcomer, in training

    i gave up and bought vista and installed it. hopefully that cures it... any tips on how to secure my system and optimise vista would be greatly appreciated!
  5. pomkon Newcomer, in training Posts: 27

    oh, then I have to wait forever for windows 7, or just get a mAc that I always wanted
  6. Tmagic650 TS Ambassador Posts: 18,719   +61

    Windows 7 release 10/22/2009... or of course you can spend big bucks on a Mac
     
  7. pomkon Newcomer, in training Posts: 27

    New update, I found the Trojans but cant remove or repair
    They are Pakes.npx, PCK.Tdss.Z.939, PCK.Tdss.Z.949, PCK.Tdss.Z.959 and Alueron.19456U.3

    What can I do??
  8. Tmagic650 TS Ambassador Posts: 18,719   +61

    pomkon.
    Did you go to the 8-Step Virus & Malware Removal thread and follow the instructions and post your 3 logs?
  9. raybay TechSpot Evangelist Posts: 10,720   +6

    usually, scanning in regular mode with SuperAntiSpyware, MalwareBytes, and Avira Antivirus, then immediately run Avira and MalwareBytes again in safe mode will remove them. Or Kaspersky or Nod32

    Safe mode is the key.

    You might also do a search by name of each trojan for a removal tool... they not all become victims of the same removal tool.

    But Symantec, AVG, TrendMicro, CA, McAfee, and Panda will not remove them.
  10. raybay TechSpot Evangelist Posts: 10,720   +6

    But Tmagic650's suggestion is the way to go, if it has been updated...
  11. pomkon Newcomer, in training Posts: 27

    There are problems doing that because the internet is disabled. Avast, AVG, malwarebytes were disabled as well. So I cant get update and cant run Av check. So I used a boot AVIRA boot disc and the logs cant be extracted unless I photograph it and post it.

    I havent tried SuperAntiSpyware. I understand I havent done it the exact way and havent got enough reponse. I am sorry.
  12. raybay TechSpot Evangelist Posts: 10,720   +6

    Install them all from disk. You don't need to show us the logs until you get some of them cleaned off.
  13. Tmagic650 TS Ambassador Posts: 18,719   +61

    Yes PomKon,
    If you have access to a computer that can get online and has a working burner, download Avast, Superantispyware, and maybe Advanced SystemCare Free and burn them to a disk. At least you might regain enough control of your sick computer to get it partially working again
  14. pomkon Newcomer, in training Posts: 27

    I am running the scan, but I am concerned with safe mode scanning, because there is something that is constantly terminating my explorer.exe as soon as windows run. It stopped because I ran msconfig and loaded the diagnostic startup loading basic services.

    I hope after the first few steps, I can load safe mode and continue...
  15. raybay TechSpot Evangelist Posts: 10,720   +6

    There are reasons why it is called <SAFE MODE>... your problem is elsewhere in your system.
  16. pomkon Newcomer, in training Posts: 27

    sorry for bombarding. I am installing the softwares you have recommended and following the 8 steps. I have not sure whether to restart my computer as required by some antivirus software installation, because I remembered the AV were disabled once the computer is rebooted.

    Just scan without rebooting??
  17. pomkon Newcomer, in training Posts: 27

    I have done the 8 steps without the internet. No live update was made.

    I could not install superantispyware because sfc.dll and msiexec.exe were not found.

    I have not rebooted it because it disabled my AVG, malwarebytes and avast home when I was first infected. And I still cannot uninstall AVG. Comodo and avast asked me to restart but I havent.
  18. Tmagic650 TS Ambassador Posts: 18,719   +61

    A fresh full format and install of Windows may be called for here :( Avast free antivirus will do a scan before Windows boots up
  19. pomkon Newcomer, in training Posts: 27

    what makes you say this?
    Avast free antivirus did not do a before windows startup because there was some problem during startup, it did some diskcheck and finally automatically recovered some system files...
  20. Tmagic650 TS Ambassador Posts: 18,719   +61

    You have to select the "scan on boot up" option but because your computer is so messed up, it is almost impossible for you to get anywhere close to operational