Crazy trojan

By smitherson
Sep 6, 2009
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  1. pomkon

    pomkon Newcomer, in training Posts: 27

    There are problems doing that because the internet is disabled. Avast, AVG, malwarebytes were disabled as well. So I cant get update and cant run Av check. So I used a boot AVIRA boot disc and the logs cant be extracted unless I photograph it and post it.

    I havent tried SuperAntiSpyware. I understand I havent done it the exact way and havent got enough reponse. I am sorry.
  2. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    Install them all from disk. You don't need to show us the logs until you get some of them cleaned off.
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,731   +156

    Yes PomKon,
    If you have access to a computer that can get online and has a working burner, download Avast, Superantispyware, and maybe Advanced SystemCare Free and burn them to a disk. At least you might regain enough control of your sick computer to get it partially working again
  4. pomkon

    pomkon Newcomer, in training Posts: 27

    I am running the scan, but I am concerned with safe mode scanning, because there is something that is constantly terminating my explorer.exe as soon as windows run. It stopped because I ran msconfig and loaded the diagnostic startup loading basic services.

    I hope after the first few steps, I can load safe mode and continue...
  5. raybay

    raybay TechSpot Evangelist Posts: 10,716   +6

    There are reasons why it is called <SAFE MODE>... your problem is elsewhere in your system.
  6. pomkon

    pomkon Newcomer, in training Posts: 27

    sorry for bombarding. I am installing the softwares you have recommended and following the 8 steps. I have not sure whether to restart my computer as required by some antivirus software installation, because I remembered the AV were disabled once the computer is rebooted.

    Just scan without rebooting??
  7. pomkon

    pomkon Newcomer, in training Posts: 27

    I have done the 8 steps without the internet. No live update was made.

    I could not install superantispyware because sfc.dll and msiexec.exe were not found.

    I have not rebooted it because it disabled my AVG, malwarebytes and avast home when I was first infected. And I still cannot uninstall AVG. Comodo and avast asked me to restart but I havent.
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,731   +156

    A fresh full format and install of Windows may be called for here :( Avast free antivirus will do a scan before Windows boots up
  9. pomkon

    pomkon Newcomer, in training Posts: 27

    what makes you say this?
    Avast free antivirus did not do a before windows startup because there was some problem during startup, it did some diskcheck and finally automatically recovered some system files...
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,731   +156

    You have to select the "scan on boot up" option but because your computer is so messed up, it is almost impossible for you to get anywhere close to operational
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