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Critical System Error! 27September2006

By e-marius
Sep 27, 2006
Topic Status:
Not open for further replies.
  1. Hello,

    I have the "Critical System Error!" problem.
    Reading the athers posts and trying to remove the problem with different tools, I arrived to Hijackthis and its logfile step (logfile attached).

    Can anybody help me?

    Thanks,
    Marius

    Attached Files:

  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    Download the Pocket Killbox programme from HERE. Extract it but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    MPVIDEOCODEC

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    isamini.exe
    pmmon.exe
    pmsngr.exe
    isamonitor.exe
    Launcher.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 203.36.212.200:80<fix this if you`ve not set this proxy yourself, or don`t know what it is.

    O2 - BHO: (no name) - {202a961f-23ae-42b1-9505-ffe3c818d717} - C:\Program Files\MPVIDEOCODEC\isaddon.dll

    O3 - Toolbar: Protection Bar - {479fd0cf-5be9-4c63-8cda-b6d371c67bd5} - C:\Program Files\MPVIDEOCODEC\iesplugin.dll

    O4 - Startup: Webshots.lnk = C:\Tools\Webshots\Launcher.exe

    O8 - Extra context menu item: &MSN Search - res://C:\Program Files\MSN Toolbar Suite\TB\02.05.0000.1082\en-gb\msntb.dll/search.htm

    O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/229?933c32e21664f3083e89a1a88c0e07 2

    O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\MSN Toolbar Suite\TAB\02.05.0001.1119\en-gb\msntabres.dll/230?933c32e21664f3083e89a1a88c0e07 2

    O21 - SSODL: equestre - {70305bc2-b289-4209-a344-be21f22bc930} - C:\WINDOWS\system32\zphnok.dll

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Tools\Webshots
    C:\Program Files\MPVIDEOCODEC Delete the entire folder.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\system32\zphnok.dll

    Once your system has rebooted, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :wave: :wave:

    This thread is for the use of e-marius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  3. e-marius

    e-marius Newcomer, in training Topic Starter

    thnak you very much

    Tank you very much!
    It works .

    Here attached the new log.

    Have a very nice day!

    Marius

    Attached Files:

  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Your HJT log is clean.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of e-marius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  5. cmendez

    cmendez Newcomer, in training

    what is HJT???
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    HJT(HijackThis) Is a small programme that allows you to see what`s running on your system. It also allows you to identify viruses/spyware etc, that may be running on your system.

    For more info see HERE.

    Edit: For info on how to post a HJT log see HERE.

    Regards Howard :wave: :wave:

    This thread is for the use of e-marius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  7. e-marius

    e-marius Newcomer, in training Topic Starter

    W32/Dialer.gen!EEH

    Hello,

    My REal-time protector give me warnings in Dpcument and Settings\. . . \Content.IE5\...
    and in C:\Windows\temp\win35.tmp.exe

    "Infection: Possibly a new variant of W32/Dialer.gen|EEH"

    Norton antivirus detect Dialer.Generic but can't delete it definitively.

    What can I do?

    Thanks,
    MArius
  8. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    You`re running more than one antivirus programme. This is not recommended and can cause conflicts.

    Turn off system restore.(XP/ME only) See how here.> http://www.bleepingcomputer.com/forums/tutorial56.html

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how here.> http://www.bleepingcomputer.com/forums/tutorial61.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how here.> http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    FSI
    F-Prot

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    fp-win.exe
    F-StopW.EXE
    F-Sched.exe
    fpavupdm.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [FRISK FP-Scheduler] C:\Program Files\FSI\F-Prot\F-Sched.exe STARTUP

    O4 - HKLM\..\Run: [F-StopW] C:\Program Files\FSI\F-Prot\F-StopW.EXE

    O20 - Winlogon Notify: winzzc32 - C:\WINDOWS\SYSTEM32\winzzc32.dll

    O23 - Service: F-Prot Antivirus Update Monitor - FRISK Software - C:\Program Files\FSI\F-Prot\fpavupdm.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\FSI\F-Prot

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\SYSTEM32\winzzc32.dll

    Once your system has rebooted, turn system restore back on and rehide your protected OS files.

    Post a fresh HJT log and let me know how your system is running.

    Regards Howard :)

    This thread is for the use of e-marius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  9. e-marius

    e-marius Newcomer, in training Topic Starter

    Hello, Howard,
    and thank you very much.

    It was not eazy but finally succesfully.


    In fact, the program "f-prot" (made by FSI) is my antivirus, so no way to remove. I removed finally Norton Antivirus.


    The problem was "winzzc32.dll", finnaly removed with killbox.exe.
    Now it is clean.

    thank you again
    adn have a nice day!!!
    eMArius
  10. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Thats excellent news.

    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of e-marius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
  11. e-marius

    e-marius Newcomer, in training Topic Starter

    thank a lot

    Marius
     
  12. e-marius

    e-marius Newcomer, in training Topic Starter

    my sister's computer

    Dear Howard,

    My sister computer is working slowly and cannot accept a new installation of skype.
    Running some antivirusis recommended by you (kaspersky, AVG, etc.) I didn't find a virus or matware/spyware infection.
    I runned hijack under safe mode (attached). Did you think something isn't allrights?

    Supplementary, f-prot antivirus annonce me that hijackthis.exe is infected with W32/Downloader.AJQY

    have a nice day
    eMarius
  13. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    I can`t tell from that HJT log if your sisters system is clean or not. That`s because it`s from safe mode and it`s not renamed.

    I don`t know why f-prot has flagged HJT as containing a virus, unless of course you got it from somewhere bogus.

    Given the above, I suggest you delete that version of HJT and go HERE and follow all the instructions exactly.

    Post fresh HJT and AVG antispyware logs, only after doing the above.

    Regards Howard :)

    This thread is for the use of e-marius only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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