Critical System Error

[Dilated6924]

I have ran AVG and Spy Sweeper and both say there is nothing wrong but I have this critical system error that keeps blinking between a question mark and an X. I tried finding a solution for it on the internet and I can't find one. I would really appreciate someones help in getting rid of this. Thanks.

 

[dahli]

Hello Dilated6924,

Click Start>Control Panel>Add/Remove Programs

select any items with JAVA and uninstall

Download the most recent version of java from here:

http://www.java.com/getjava/

Please download VundoFix.exe to your desktop.

• Double-click VundoFix.exe to run it.
• Click the Scan for Vundo button.
• Once it's done scanning, click the Remove Vundo button.
• You will receive a prompt asking if you want to remove the files, click YES
• Once you click yes, your desktop will go blank as it starts removing Vundo.
• When completed, it will prompt that it will shutdown your computer, click OK.
• Turn your computer back on.
• Please post the contents of C:\vundofix.txt and a new HiJackThis log.

 

[Dilated6924]

Results

Here are the results of the scans.

 

[dahli]

Run HijackThis and check the following:

O2 - BHO: (no name) - {348D99B1-1C85-486F-9B8D-893A20332E3B} - C:\WINDOWS\system32\kbdgr32.dll (file missing)
O2 - BHO: (no name) - {50857C03-DBEF-4614-AC7A-8FF3D604E5AD} - C:\WINDOWS\system32\jkklk.dll (file missing)
O2 - BHO: (no name) - {d869742a-e5d2-4624-96c7-aae26170665e} - C:\Program Files\MMediaCodec\isaddon.dll (file missing)

Click FIX CHECKED

Run a Bitdefender Online Scan and save the log

Attach the Bitdefender log.

 

[Dilated6924]

Results of scan

Here are the results of that scanner. I was suprised after the scan was done because that avg didn't pick up any of these viruses it found. Is there a reason why???? Thanks for all the help again.

 

[dahli]

Bitdefender deleted the infected files.

 

[Dilated6924]

Virus

Well Actually it deleted them all but one. I'm not sure which one but here is the copy of the step by step scan.

 

[dahli]

If AVG is still detecting a virus - please post the location.

Bitdefender deleted ALL infected files that it found.