TechSpot

ctrl alt del does not work!

By amazon_sephy
May 8, 2005
Topic Status:
Not open for further replies.
  1. Hey guys,

    It seems that pushing ctrl alt del no longer brings up the windows security window. I really need to be able to access the task manager, does anyone know how to fix this? Im using windows xp sp2.
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Have you tried typing taskmgr in the run box?

    Regards Howard :cool:
  3. amazon_sephy

    amazon_sephy TS Rookie Topic Starter Posts: 108

    yeah, actually that worked, it appears that it is my ctrl and my windows key that are not functioning at all. any ideas what has caused that?
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Can you try another keyboard? Just to make sure that it is in fact your present keyboard that`s faulty.

    Keyboards do become faulty I know cause I`ve had several, but then again I tend to be a bit heavy handed with mine lol

    Regards Howard :D
  5. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,745

    Have you spilt anything on it recently? Or cleaned it recently? I had major problems when my cat spilt a large glass of water on my keyboard. I had to take the whole thing apart and clean it by hand. Just be careful not to mess anything up when doing it.
    It would probably be easiest to get another keyboard and try it first. Then you can clean your other one when you have spare time, and it's not needed right away.
  6. amazon_sephy

    amazon_sephy TS Rookie Topic Starter Posts: 108

    no, nothing like that has happened, and its both of my ctrl and windows keys that dont work, the chance that all four would go at once is highly unlikely. must be software related.
  7. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Go into device manager and uninstall your keyboard.

    Then reboot your system and let Windows redetect it.

    See if that helps.

    Regards Howard :grinthumb
  8. amazon_sephy

    amazon_sephy TS Rookie Topic Starter Posts: 108

    i tried uninstalling the keyboard, and that didnt help. wow, this is really driving me crazy! i could live with the windows key not working, but the ctrl key is kinda necessary.
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    The only other thing I can suggest is doing a repair install of Windows.

    Look HERE for instuctions on how to do this.

    After you have done this you will need to update Windows again as doing the repair will get rid of all your present updates.

    Regards Howard :grinthumb
  10. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,745

    That is very strange, I have seen/heard of this before somewhere, but I cannot remember what was done to fix it. I will have to take a look around google when I get home to see if I can find it again.
  11. Mictlantecuhtli

    Mictlantecuhtli TS Evangelist Posts: 4,916   +9

    Things to check:

    1) Accessibility options - Keyboard

    2) Registry: HKCU \ Software \ Microsoft \ Windows \ CurrentVersion \ Policies \ Explorer \ NoWinKeys. Is it set to 1? Set it to 0 to make Windows keys work.

    If these don't help, you can still use ctrl / win-keys by running osk, on-screen keyboard.
     
  12. amazon_sephy

    amazon_sephy TS Rookie Topic Starter Posts: 108

    thanks for the suggestions, im not exactly sure what im looking for in accessablity options, i didnt see anything wrong in there, sticky keys is uncheck, and as far as the registry is concerned, there is no dword for the windows key. something fishy is going on here....
  13. zephead

    zephead TechSpot Paladin Posts: 2,483

    try a second, known good keyboard on your pc. or test yours on another machine. if you find it's NOT the keyboard's problem, there's a fair chance that a virus or nasty peice of spyware is causing the problem. what antivirus software and/or spyware protection software do you have? what kind of internet connection is the pc on?
  14. amazon_sephy

    amazon_sephy TS Rookie Topic Starter Posts: 108

    i use avg free anti virus, and have run it several times, it did detect a virus, but i had removed it and didnt have any of these issues. I have run it several times since, and it has not detected anything, i also have run microsoft antispyware and adaware, and spybot search and destroy, all programs have the latest definitions as well. am i looking at a new installation of windows? i really want to avoid it, as this is a fairly fresh install.
  15. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    Before you consider a new installation of Windows I would deffinitely recommend trying a repair install first, as I suggested above.

    That way at least you will be able to keep your data.

    Obviously if that doesn`t work then maybe a fresh install is the way to go, but I`d only do that as the last option.

    Regards Howard :) :)
  16. acidosmosis

    acidosmosis TechSpot Chancellor Posts: 1,574

    You might want to try another keyboard. I very very highly doubt it has anything to do with Windows. Keyboards break.
  17. RealBlackStuff

    RealBlackStuff TS Rookie Posts: 8,165

    It's a LOT less time consuming and frustrating, to borrow another keyboard and try that out, OR take your own KB and try it on someone else's PC.
    It's hardware, not software!
  18. amazon_sephy

    amazon_sephy TS Rookie Topic Starter Posts: 108

    Hey guys,

    this is really strange, when i was first suggested to try another keyboard, i didnt have one on hand, but i checked to make sure the keyboard was tightly in the port, which it was. I just tried another keyboard in there and it worked fine. I go and plug my keyboard back in and it works too! Thanks for all your help guys!!!
  19. poertner_1274

    poertner_1274 secroF laicepS topShceT Posts: 4,745

    That is definately strange. But glad to hear all is well now!! :grinthumb
  20. dodocaca

    dodocaca TS Rookie

    Dude I Know How To Fix It!!!!!!!!!!!!!!!!!

    :angel: ur gonna love me for this one!

    1.get hijack this
    2. run scan
    3. look for anything close to this O17 - HKLM\System\CCS\Services\Tcpip\..\{78B44176-C987-40AA-B09
    4. it shoud be the same all the way to this^ point (the numbers may be diffrent
    5.check mark it
    6.hit fix checked
    7.close hijackthis
    8.restart
    9. press control alt delete

    VIOLA! :angel: (this of course ur keyobards not broke)
    this is probably the most common virus out there...i fixed mine bout a half hour ago and i just had to get the word out...trust me this shiza works!
  21. zephead

    zephead TechSpot Paladin Posts: 2,483

    a little late, i'd say ;)
  22. OtakuRebel

    OtakuRebel TS Rookie

    Something new about CTRL ALT DELETE

    ok this is a major issue. I just set up this new computer. all decked out w/ awsome hardware and win xp pro. however my ctrl alt delete doesnt work and i'm pretty sure im infected w/ some sort of bug. I have norton internet virus and ad aware but none seem to pick it up. I did the Run command of taskmgr and it says "Another program is using this file". which is BAD in any case ya look at it. Another issue is that the Run command regedit brings up a window but gives an error on the dos loading window saying
    "16 bit MS-DOS Subsystem = C:\WINDOWS\System32\regedit.com
    The NTVDM CPU has encountered an illegal instruction.
    CS:053f IP:ffe4 OP:fe ff 1d 09 e9 Chose 'Close' to terminate te application."
    im fairly sure that i 've got SOME sort of bug or virus and i need this fixed ASAP, any ideas?
  23. zephead

    zephead TechSpot Paladin Posts: 2,483

    you said you just set this machine up, did ctrl+alt+del ever work?
  24. thedopefish

    thedopefish TS Rookie

    re:

    I am having the exact same problem as otaku, ctr alt del does not work, neither does ctrl shift esc, and when i try to run taskmgr it gives me a "another program is currently using this file."

    I am pretty sure this must be some kind of virus but I cannot pinpoint it in hijackthis... any help is greatly appreciated.
  25. zephead

    zephead TechSpot Paladin Posts: 2,483

    hijackthis is simply a tool for removing browser hijackers. follow the instructions i pasted here to clean out the rig right and proper. you will need administrator access.

    HJT alone will not overcome viruses and other stuff. if you want to do this yourself...

    download, install, and update AVG free edition. (free.grisoft.com) do not run a scan.

    download, install ad-aware SE personal (http://www.lavasoftusa.com/software/adaware/).

    update definitions file dut do not run a scan.

    download, install ccleaner (http://www.majorgeeks.com/download4191.html), choose not to

    install the context options during setup)

    download, install ewido security suite (http://www.ewido.net/en/) uncheck "Install

    background guard" and "Install scan via context menu" during installation.

    reboot your computer into safe mode by pressing F8 repeatdley during the boot process until

    you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as

    "administrator", not your normal user account.

    run a full system scan in AVG antivirus.

    reboot your computer into safe mode by pressing F8 repeatdley during the boot process until

    you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as

    "administrator", not your normal user account.

    run a full system scan in ad-aware. when prompted with the results, check everything except

    the "MRU objects" and click "delete" in the bottom right corner.

    reboot your computer into safe mode by pressing F8 repeatdley during the boot process until

    you get a menu. use your arrow keys to select safe mode and hit enter. log into windows as

    "administrator", not your normal user account.

    open ewido and run a complete system scan. when it finds its first problem, If Ewido finds

    anything, it will pop up a notification. You can select "clean" and check the boxes "Perform

    action with all infections" and "Create encrypted backup" before clicking on OK.

    open ccleaner, and run the operation "run cleaner" in corner

    reboot your computer, letting it boot normally and log into your user account. download

    mozilla firefox (www.mozilla.org) and make it your default browser. when you sue the

    internet, use firefox instead of IE to do so.

    these operations take out more than 90% of your problems. run hijackthis, save a logfile,

    and post it here. and you can uninstall mcaffee, as it is a truly bad product and won't

    protect your system. you are far better off with AVG free edition, which costs nothing and

    keeps itself up to date.
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