Hello and welcome to Techspot.
You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.
Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how
HERE.
In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how
HERE.
Click start/run and type services.msc into the run box and press the enter key.
When the window appears, maximise it. Double click on the following services(
if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
Windows Time w32timeAlerter (w32timeAlerter)
Fax FaxNtLmSsp (FaxNtLmSsp)
Close the services window.
Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.
Click on the processes tab and end process for(
if there).
runsql.exe
svzip.exe
ACTMOVIEz.exe
ACCESSv.exe
Close task manager.
Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(
if there).
O2 - BHO: (no name) - {FB9FFB4B-9680-4256-8178-5ECDB2C19B23} - (no file)
O4 - HKLM\..\Run: [runsql] C:\WINDOWS\runsql.exe
O4 - HKLM\..\Run: [netzip] C:\WINDOWS\svzip.exe
O23 - Service: Fax FaxNtLmSsp (FaxNtLmSsp) - Unknown owner - C:\WINDOWS\System32\ACTMOVIEz.exe
O23 - Service: Windows Time w32timeAlerter (w32timeAlerter) - Unknown owner - C:\WINDOWS\System32\ACCESSv.exe
Click on the fix checked button.
Close HJT.
Locate and delete the following
bold files and/or folders(
if there).
C:\WINDOWS\System32\
ACCESSv.exe
C:\WINDOWS\System32\
ACTMOVIEz.exe
C:\WINDOWS\
runsql.exe
C:\WINDOWS\
svzip.exe
Reboot into normal mode and rehide your protected OS files.
Post fresh HJT and Combofix logs.
Regards Howard :wave: :wave:
This thread is for the use of MysteryT only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
