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Daily stuttering and freezing, problem with IDE ATAPI

By samz2010
Sep 4, 2011
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  1. Hello, I have a problem with my computer that I built myself a couple of months ago.

    The problem is that it keeps stuttering, it will freeze for two seconds unfreeze freeze for another two seconds unfreeze and it will do this roughly 6 times 10 times a day. I have put up with it in the past but now I am experiencing complete crashes where my computer will not respond and will shut down.

    I have tried to research this online but havent found much solutions available, rumour has it it could be from the cables i am using to connect my SSD, HDD and optical drive to my motherboard.

    I have windows 7 on my SSD, and all of my other large files on my samsung HDD.

    here is my computer setup;
    [​IMG]

    Error in event viewer; [​IMG]

    General; The driver detected a controller error on \Device\Ide\IdePort0.

    Description:

    Details; + System

    - Provider

    [ Name] atapi

    - EventID 11

    [ Qualifiers] 49156

    Level 2

    Task 0

    Keywords 0x80000000000000

    - TimeCreated

    [ SystemTime] 2011-09-04T18:14:11.811812600Z

    EventRecordID 142424

    Channel System

    Computer Sam-PC

    Security


    - EventData

    \Device\Ide\IdePort0
    0000100001000000000000000B0004C004000000850100C00000000000000000000000000000000000000000000000000000000005100000


    --------------------------------------------------------------------------------

    Binary data:


    In Words

    0000: 00100000 00000001 00000000 C004000B
    0008: 00000004 C0000185 00000000 00000000
    0010: 00000000 00000000 00000000 00000000
    0018: 00000000 00001005


    In Bytes

    0000: 00 00 10 00 01 00 00 00 ........
    0008: 00 00 00 00 0B 00 04 C0 .......À
    0010: 04 00 00 00 85 01 00 C0 ....…..À
    0018: 00 00 00 00 00 00 00 00 ........
    0020: 00 00 00 00 00 00 00 00 ........
    0028: 00 00 00 00 00 00 00 00 ........
    0030: 00 00 00 00 05 10 00 00 ........

    What could also be creating this error is the multiple IDE's

    [​IMG]

    Would appreciate any help, thanks.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You have something set wrong in the bios for your IDE/SATA controllers. I'm using a RAID array so my system settings are different than yours. Make sure your bios are set for SATA and not IDE
     
  3. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    Ah, you maybe correct; I think I turned it to IDE because I use an SSD and a HDD? I thought you use IDE?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes all your drives, like mine are SATA...
     
  5. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    Ok, I had a look in the BIOS.

    I went into intergrated peripherals navigated down and there was two SATA options

    The first one was PCH Sata control mode which is on IDE. the other options for this was AHCI or raid i turned it to AHCI and my computer gave me the message disk error occured when restarting.

    the next option is Esata3 ctrl mode which is on AHCI, the other option is IDE.

    Which options should i change/leave?

    thanks.
     
  6. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    Any idea Tmagic650? :(
     
  7. mailpup

    mailpup TS Special Forces Posts: 6,980   +362

    Generally whenever you change the mode in the BIOS (RAID, SATA or IDE), you have to reinstall the operating system. You can't just switch them at will.
     
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes mailpup, I suspect that Esata3 AHCI would be the correct setting, but the OS would have to be re-installed fresh as with RAID 0
     
  9. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    Ok, so PCH sata control mode will be Raid and Esata3 ctrl mode will be AHCI?

    Are you sure these are the correct settings? I have windows 7 on my SSD and i use another HDD for storage. what is IDE used for?

    How do I go about changing this, Change the settings in the BIOS and then reinstall windows on my SSD? How do I go about reinstall windows do I just enter the installation disc or do I wipe my SSD first?

    And are you sure this will fix my freezing issues?

    sorry for the questions but I just don't want to install Windows again wrongly as i've allready done it twice from previous errors. thanks.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    IDE means Integrated Drive Electronics. IDE is an OLD hard drive interface spec. 40 individual pins and a 4-pin Molex power connector on a hard drive, not like SATA with a small flat data connector and a 4-wire smaller/flatter power connector. Deal with the SSD drive first. If you can't see the other drive once the OS is installed on the SSD drive you will have to re-format it too. If you can see the second drives contents leave it alone
     
  11. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    ok, i'll try this tomorrow when i wake up. can you just confirm that the settings i mentioned above are correct? (last post, first sentence)

    Want to make sure my BIOS settings are correct.
     
  12. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "Ok, so PCH sata control mode will be Raid and Esata3 ctrl mode will be AHCI?"

    In a word yes, choose AHCI (Esata3)
     
  13. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    Installing windows 7, Currently stuck on "Expanding Windows files (98%)" Have been for over 2 hours now.
     
  14. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The SSD drive might be bad. Try installing Windows 7 on the other hard drive
     
  15. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    Have installed windows 7 on the SSD, was working fine updated everything and then bam; was playing a game and the Pc just completely crashed.

    must be a harddrive problem? ;/

    Edit: been using my computer for around 2 hours now and nothing has happened, no errors lags or freezes. the crash occured when i was using a game that was located on my hdd not my SSD faulty setup or dodgey hdd?

    thanks
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    So after 2 hours the Windows 7 install finally finished? Try disconnecting the normal hard drive and see if the problem game will play off the SSD normally
     
  17. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    The game is too big for my SSD unfortunately :(
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Can't you play the game from a CD/DVD drive directly? How did the Windows 7 install finish? Did it really take over 2 hours? Try installing another SATA hard drive and see if everything works then. If you can get this to work I may try the SSD thing too
     
  19. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    The game can't be run via cd, The windows 7 installation froze on 98% as said before. I cancelled it and and ran it again and it installed within 20 minutes.

    I'm sorry if i'm not allowed to link third party sites on these forums but would appreciate you looking at this, it indeed seems this is the problem i am facing but i don't understand the solutions.

    http://www.tomshardware.co.uk/forum/263138-10-computer-stuttering
     
  20. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    There was something said about a sound card causing the problem. What sound are you running, on-board or a sound card installed?
     
  21. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    Onboard only.
     
  22. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Try installing another normal hard drive
     
  23. samz2010

    samz2010 TS Rookie Topic Starter Posts: 16

    I'll have to buy another hard drive, it says something about jmicron ports? could this be the problem?
     

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