TechSpot

Defrag issue

By jalba
Feb 21, 2008
  1. hi i'm trying to run thru my defragmenter, but it quits halfway thru and leaves a error message. Any ideas?
     
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Bad hard drive, or error in the install of Windows, or a bad infestation.
     
  3. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    What are you computer specs? Things like make, model, hard drive size and operating system... What is the "error meassage"?
     
  4. jobeard

    jobeard TS Ambassador Posts: 9,317   +618

    ALWAYS run chkdsk /f before any attempt at defragmentation
     
  5. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 6:49:53 PM, on 2/21/2008
    Platform: Windows XP (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    C:\Program Files\Alwil Software\Avast4\ashServ.exe
    C:\WINDOWS\explorer.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\VIA\RAID\raid_tool.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
    C:\Program Files\Folder Lockbox\flockbox.exe
    C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    C:\Program Files\Comodo\Firewall\cmdagent.exe
    C:\Program Files\Comodo\Firewall\CPF.exe
    C:\WINDOWS\System32\atwtusb.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    C:\Program Files\Winamp\winampa.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\WINDOWS\System32\TBLMOUSE.EXE
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\CursorXP\CursorXP.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\TSTT\CCU550\Bin\CMTNF5500D.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
    C:\Program Files\Common Files\Logitech\KHAL\KHALMNPR.EXE
    C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
    C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Documents and Settings\Administrator\Desktop\HiJackThis_v2.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
    F2 - REG:system.ini: Shell=explorer.exe "
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
    O4 - HKLM\..\Run: [RaidTool] C:\Program Files\VIA\RAID\raid_tool.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_07\bin\jusched.exe
    O4 - HKLM\..\Run: [flockbox] C:\Program Files\Folder Lockbox\flockbox.exe /a
    O4 - HKLM\..\Run: [Auto File System Conversion Utility] C:\WINDOWS\System32\wbem\scricon.exe
    O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
    O4 - HKLM\..\Run: [atwtusb] atwtusb.exe beta
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
    O4 - HKLM\..\Run: [WinampAgent] "C:\Program Files\Winamp\winampa.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKLM\..\RunServices: [McAfee Online Virus Scanner] avp.exe
    O4 - HKLM\..\RunServices: [Auto File System Conversion Utility] C:\WINDOWS\System32\wbem\scricon.exe
    O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
    O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    O4 - HKCU\..\RunServices: [Auto File System Conversion Utility] C:\WINDOWS\System32\wbem\scricon.exe
    O4 - Global Startup: hp psc 1000 series.lnk = ?
    O4 - Global Startup: hpoddt01.exe.lnk = ?
    O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_07\bin\ssv.dll
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
    O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} -
    O20 - Winlogon Notify: artm_newreg - C:\WINDOWS\
    O21 - SSODL: SysTray.Exbt - {5368D5FC-6F6C-4f5b-B564-E67214F67552} - (no file)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
    O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
    O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
    O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
    O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
    O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
    O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NNServ - Unknown owner - C:\Program Files\NewDotNet\nnrun.exe (file missing)

    --
    End of file - 8193 bytes
     
  6. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    i dont think the drive, plus i did countless amounts of virus scan.
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    You have several different firewall, virus, malware and other spyware programs installed. Make up your mind on what you want to use and uninstall the rest
     
  8. Magnum

    Magnum TS Rookie

    A friend of mine had this problem earlier this week. I just did a fresh install for them and now it works.

    Most likely corrupted Windows files.
     
  9. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    i only have one anti virus and one firewall installed onto the system.
     
  10. jalba

    jalba TS Enthusiast Topic Starter Posts: 159

    hi!! latest update on the defrag issue (considering i haven't posted one for the longest while). I tried once again to defrag my main drive, and it still quits halfway, and also closes all the programs that i have opened up. It also tell me the ususal "system error" posting.
    Should i worry?
     
  11. raybay

    raybay TS Evangelist Posts: 7,241   +9

    I would worry because it is not normal.
    A full reformat and reinstall would be the final test... or maybe just install on another driver first. That will tell you if the problem is on the hard drive or elsewhere.
     
  12. jobeard

    jobeard TS Ambassador Posts: 9,317   +618

    Should never be a 'usual' system error! You claim an error
    but don't document it -- kind of hard to go much further until you
    use run->eventvwr.msc and then scroll thru system,application to find a recent Error.
    Click the little document to copy the info and come back here, follow-up on the thread
    and PAST the data.
     
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