The Toshiba is the hard drive that came with the laptop i purchased from Dell. (like i said i know nothing about computers.)
I have tried to look all of this up on the dell support site and get nothing. And most of my back up disks that they have sent me have walked off some how. I was hoping I could do a easy fix but I think I may just have to take it to a computer tech and get it fixed. I know there is a way that you can get it back to the factory settings (ctrl and F11) but it won't work for me.
Grrr