I have read a lot of different threads and discovered that there are a lot of people having problems with their Dell Laptop passwords. I found out that you can use a paperclip to clear the 24Co2 chip on many of the Dell Laptop models. Unfortunately my Model Inspiron 3700 wasn't listed as being one of those. I bought my laptop from a guy who bought it from a guy and do not know the original owner's name. Therefore I cannot change ownership at the Dell website. Since I cannot change ownership, Dell will not give me the password. Tech support said they would help me if I could change ownership. So there must be a master password or something. I have tried all of the backdoor passwords I could find. It is a Phoenix BIOS. It may be in flash memory or an EPROM? I am really stuck! Can anybody please help me? If you own an Inspiron 3700 would you call and tell Dell that they lost your password. Then share the information with me please. I do not have the original documentation or CD's that came with it. Maybe the answer is there? I just don't know. Maybe it is a password generated by the service tag and will not work for me? I tried the latitude password generator already. My service tag is F4ENP I haven't been able to find anyone with answers for my Inspiron 3700 laptop. Can someone please help me.