Dell Inspiron 9300 Battery question

By sills18
Oct 8, 2006
  1. Ok, I wanna see if I get a different answer. My laptop is about a year old and when I went to turn it on yesterday morning it wouldn't turn on without the powerpack plugged in. So I plugged it in and it worked. But the battery light is blinking non-stop(orange warning light). I took out the battery and put it back in and nothing changed. I pushed the battery life button on the bottom of the battery itself and there are 5 lights but only the 1st,middle, and last light, lights up and blinks. What is the problem? Is it a dead battery?
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415


    I am guessing that there are some bad cells in the battery, If its a year old try ringing Dell direct and ask them, it may still be a warrantied item.

    However if you bought it second hand then Dell wont deal with it and your only course is to buy a new battery.

  3. sills18

    sills18 TS Rookie Topic Starter Posts: 16

    Yes it is a Brand new battery. I'm on the phone right now with them. Its taking for ever to get someone...ill let you know what happened..
  4. sills18

    sills18 TS Rookie Topic Starter Posts: 16

    Ok after being on the phone for an hour with Dell Technical Support, with a guy I barely could understand, I got the problem fixed. I told him my problem and I dont think he quite understood what I was trying to tell him. So he then connected to my computer and was screwing around on the Battery options (which didn't do anything). Then he was like, well I'm not to sure what the problem is( I could have told him that) and I'm going to just send you a new battery. So thanks for your help guys, I'm getting a new battery with-in a few days.

  5. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415

    Well Hooray for Dell, that must be the first time i have heard of Dell actually being helpful.

    Nice to see that you are now sorted, Here's some advice I found regards Laptop batteries.

    If you are going to actually run on battery often, then just use it
    however you wish. Note that extreme discharges (below 15% or 20%) will
    shorten the life, and that Lithium batteries have a finite life (number
    of charge-discharge cycles), after which they become pretty much useless
    (the number varies, but it's in the mid-hundreds). It's not clear to me
    how "partial" charges and discharges figure into this.

    If you are operating on AC power most of the time, I'd charge the
    battery fully, use the computer on battery down to perhaps 25%, charge
    it back up to about 60%-70% and then TAKE IT OUT OF THE LAPTOP and store
    it at a nice comfortable temperature (climate controlled room temp).
    Some people will recommend refrigeration, which is ok as long as you
    don't freeze it, but I think that the difference between room temp. and
    refrigeration (which is theoretically better) is not significant as a
    practical matter (I have decade old batteries stored at normal room temp
    that are nearly as good as new).

    I buy, sell, repair and refurbish laptops and see hundreds of batteries
    per year. My one comment to you is that the very worst thing that you
    can do is to leave the battery in the laptop when the laptop is running
    on AC power (plugged into the wall) for long periods of time. We are
    not sure whether it's overcharging or heat (and it's probably both to
    varying degrees on a model-by-model basis), but this will very often
    destroy a perfectly good $200 battery in 9 to 24 months. Otherwise,
    these batteries can last from 5 years to more than a decade.

    [If you do store it, some use every 3 to 6 months is highly desireable,
    but 1 or 2 charge - discharge cycles is all that you need.]

  6. sills18

    sills18 TS Rookie Topic Starter Posts: 16

    thanks for all the advise. Now I know why my battery died. Because I would just use my battery til it gets low and then just plug in the AC and then just repeat that day by day.
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