Dell Laptop

By RickeysMom
Jun 8, 2005
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  1. Just got my dell back from a friend. When I log on Windows xp Pro it says it is disabled and to contact system administrator. Say user name and password are incorrect. Help please
  2. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Hello and welcome to Techspot.

    Ask your friend what the hell they have done to your laptop.

    And never ever lend your laptop to your friend again.

    If you can`t find out what`s been changed, then maybe you will have to reformat.

    Regards Howard :wave: :wave:
  3. RickeysMom

    RickeysMom Newcomer, in training Topic Starter

    Thanks for responding. I don't know how to get info from her anymore and my son set me up with the laptop to start with. How do you reformat it? I don't know much.
    Thanks for your patience.
  4. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    Perhaps you could have your son take a look at it for you.

    Do you have the full Windows XP disc or is it just a recovery disk?

    Regards Howard ;)
  5. RickeysMom

    RickeysMom Newcomer, in training Topic Starter

    Boy do I feel stupid. No I don't have any of the stuff. All I got back was the laptop and the power cord. All the books and stuff didn't come back. Guess I was lucky to get that. And my son has moved away for work so I'm stuck. Can I buy the stuff somewhere? I don't want to be a problem but I do appreciate your help.
  6. howard_hopkinso

    howard_hopkinso Newcomer, in training Posts: 25,948   +19

    You could buy the Windows XP disc but it`s quite expensive.

    If you do a Google search for windows xp pro you will be able to see the cost.

    It might be an idea for you to take the laptop to a local pc repair shop.

    Regards Howard :D
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