Dell photo 924 trouble

By downtownglen
Mar 19, 2009
  1. i have a dell all in one 924.the problem is it will not print color or black from the computer but will copy fine.
  2. yukka

    yukka TechSpot Paladin Posts: 822   +52

    1. What OS are you using?
    2. Does the printer show as connected in "printers"?
    3 Have you tried uninstalling the printer and reinstalling it with fresh drivers?
  3. downtownglen

    downtownglen TS Rookie Topic Starter

    i'm using windows xp-the printer does show that is connected and i did try reinstalling it.the paper runs through and it sounds like it is printing but comes out blank.
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