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Dell W8 won't boot to desktop

By learninmypc
Feb 4, 2015
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  1. While I'm waiting for the CD's to reinstall the OS, I press the power on button & I see a faint light show up on the monitor & the keyboard lights flicker on for a bit too but thats it.
    F8 didn't work so when reading from this link http://www.howtogeek.com/107511/how-to-boot-into-safe-mode-on-windows-8-the-easy-way/
    I tried the Shift & F8 key to no avail. Any suggestions on how to get it to the desktop in hopes of doing a system recovery?
     
  2. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    If the computer is not posting to the bios. I doubt a restore disk will help. There maybe a little more wrong with it.
     
  3. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    If the owner has the OS disk, would that help?
     
  4. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Like I said if it is not at least booting to the bios. A restore disk will not help. From what you have posted. I think it may have a bad PSU. Is this a laptop or Computer?
     
  5. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Its a 1piece desktop/monitor.
     
  6. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Ok, The owner may have to have it looked at. If it is not powering up at all. I doubt very much a restore disk will help.
     
  7. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Ok, I'll tell him that. I was just telling him he might have to buy a new harddrive/OS & let Dell install it.
     
  8. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    If by chance the computer is still under warranty. He maybe better off letting them . Take care of it.
     
  9. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Unfortunately it is not :(
     
  10. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Might I ask what the DELL button is for? I hope you don't tell me its the wifi usb. ADELL BUTTON.JPG
     
  11. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    Looks like a usb receiver for a keyboard or mouse, Try pulling it out of the usb slot.
     
  12. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    I pulled it out , it is a USB but not what I was hoping it was :(. I was "hoping" it would be a reset buttom :( bummer.
    The owner plans on getting it running later this month. :)
     
  13. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Anybody have a ball park figure as to how much it'll cost to have the harddrive/OS installed? The opner is curious. :)
     
  14. Cobalt006

    Cobalt006 TS Evangelist Posts: 1,777   +241

    150.00 depending where he takes it.
     
  15. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Thanks, will let him know. :)
     
  16. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Or less if he ships it here:)
     
  17. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    Where is here?
     
  18. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Las Vegas, Nevada
     
  19. learninmypc

    learninmypc TS Evangelist Topic Starter Posts: 6,615   +336

    I'll talk to the owner & let you know. :)
     
  20. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    I would pay for shipping back... What OS was it running? I don't do XP any longer
     
    Last edited: Apr 30, 2015

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