Yup, more glitchs I'm afraid, after getting me on-line, the dial-up banner continues to say "unable to make connection" off of my present screen,[out of sight] leaving me unable to send email, or move to another site, there being nothing in the tray to bring the banner forward. The only way I can do it, is by pulling down the existing windows to find the dial-up banner,& clicking on "connect", in doing so, I have sometimes managed to lose complete emails, & had to write them again. And, yes, I have "connect automatically" ticked, but it disappears spasmodically, & leaves me stranded as above. I have been to properties, but all seems OK. [I use Outlook Express.] Thanks.