TechSpot

Dialer.bzb and Generic.wue removal

By peeps
Jul 5, 2006
  1. I cannot seem to shake these despite following instructions out the wazoo...so, I leave it to the experts :)

    Please help....nothing seems to clean it after running scans in safe mode and w/ system restore off. I have tried ewido, HJT, A-squared, AVG, Trend Micro Housecall, etc...
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.


    Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html


    Go to add remove programmes In your control panel and uninstall anything to do with(if there).

    Viewpoint
    Viewpoint Manager

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ViewMgr.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad).Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).


    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O11 - Options group: [INTERNATIONAL] International*

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\Viewpoint

    Run a full system scan with your antivirus programme and delete whatever it finds.

    Reboot into normal mode and turn system restore back on.

    Regards Howard :wave: :wave:
     
  3. peeps

    peeps TS Rookie Topic Starter

    Well, I got a clean AVG scan and empty vault when I got up this morning after doing that. As soon as I opened Firefox I got an AVG warning for:

    Trojan horse Generic.WUE
    C:\WINDOWS\Temp\win8D2.tmp.exe
    7/6/2006 6:00
    win8D2.tmp.exe
    15.5 KB

    Any suggestions?
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    First, your HJT log is clean.

    Go and download the Pocket Killbox programme from HERE. Extract it, but don`t run it yet.

    Then, go and download and run the Ccleaner programme from HERE.

    b]Boot into safe mode.[/b] See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    win8D2.tmp.exe

    Close task manager.



    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\Temp\win8D2.tmp.exe

    Once your computer has rebooted, turn system restore back on.

    Let us know how your system is running.

    Regards Howard :)
     
  5. peeps

    peeps TS Rookie Topic Starter

    Still not removing these guys. They change names everytime I boot up and everytime one is removed, so the files shown in my logs are not there when I boot into safe mode....
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Boot into safe mode and turn off system restore.

    Go into your C:\windows\temp folder and delete whatever you can.

    Then, go HERE and follow the instructions.

    This is some kind of new variant that`s doing the rounds at the moment.

    Unfortunately, removal techniques are a little thin on the ground right now.

    Reboot into normal mode and turn system restore back on.

    Let us know how you get on with the above.

    Regards Howard :)
     
  7. peeps

    peeps TS Rookie Topic Starter

    I think Spy Sweeper knocked out the problem. Here is the log from Spy Sweeper in case it helps someone else...

    Looks like it was in my Registry

    Thanks for your help.
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    That`s good news.

    Was it the full version of Spysweeper, or the trial version?

    Regards Howard :)
     
  9. peeps

    peeps TS Rookie Topic Starter

    Trial.....
     
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