TechSpot

Did new egg send me the wrong video card?

By xanimefanx
Jul 27, 2007
  1. twite

    twite TechSpot Paladin Posts: 937

    Pop it in and see what everest says.
     
  2. xanimefanx

    xanimefanx TS Rookie Topic Starter Posts: 82

    i dont have a good enough powersupply for it yet it needs 350watts or more
     
  3. twite

    twite TechSpot Paladin Posts: 937

    Oh ok.

    What probably happened is they where out of stock of the one you ordered, so they just sent you the closest thing they had. No biggie.
     
  4. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,714   +397

    1850 when you ordered a 1650? I wouldn't complain :)
     
  5. twite

    twite TechSpot Paladin Posts: 937

    Is that an 8 on the HSF?

    I couldn't make out whether it said 1650, or 1850.
     
  6. xanimefanx

    xanimefanx TS Rookie Topic Starter Posts: 82

    it says X1650 Pro not X1850 Still i hope its not 256mb and that its 512mb...

    edit: i hope they didn't rip me off they placed a sticker that says 512MB on top of the 256mb. thats weird so which one is it 256mb or 512mb
     
  7. captaincranky

    captaincranky TechSpot Addict Posts: 11,693   +1,880

    Eenie, Meenie , Minee, moe...

    Newegg shows 3 Sapphire 1650 512 MB cards on this page: http://www.newegg.com/Product/Produ...E&N=2000380048+50001561+1068310557&name=512MB
    1 is yours, 1 is a ripoff, and 1 is a gift. You'll need to investigate further by taking a much closer look at the part numbers.
    BTW a 350 Watt PSU would be a BARE MINIMUM!
    The Clock frequency of the 2 better cards is 590Mhz, the cheapest card 500 Mhz
     
  8. xanimefanx

    xanimefanx TS Rookie Topic Starter Posts: 82

    i dont see 3 on the page i see more then 3 and my card is supposed to be PCI-Express
     
  9. xanimefanx

    xanimefanx TS Rookie Topic Starter Posts: 82

  10. twite

    twite TechSpot Paladin Posts: 937

    Haha seems like it. Call them and demand what you paid for or something better. Newegg is generally good with customer support.
     
  11. captaincranky

    captaincranky TechSpot Addict Posts: 11,693   +1,880

    Actually.......

    This card would/or should be the best of the Sapphire X1650 cards. http://www.newegg.com/Product/Product.aspx?Item=N82E16814102068
    Ignore the fact that it only has 256MB of memory, the clock is much faster, and the memory is GDDR3, not GDDR2 as are the other cards.
    I would still like to know under what circumstance the card was purchased. Was it: A retail box? : an oem item? : or an open box? It seems that each of these possibilities offers a different explanation of what could have happened.
    If you feel you've been wronged, the people at Newegg will answer their customer service phone. So, there really isn't any reason to continue agonizing over the issue.
     
  12. xanimefanx

    xanimefanx TS Rookie Topic Starter Posts: 82

    Retail is how it was bought
     
  13. captaincranky

    captaincranky TechSpot Addict Posts: 11,693   +1,880

    Maybe I'm Naive But....

    I honestly don't believe Newegg would re-box and re- shrinkwrap an item, they don't have to. If it's not what the customer wanted,all they need do is charge the re-stocking fee, and sell it as open box.
    The factory may have run out of the right boxes the day it was manufactured.
    Even if it's the wrong card, I don't see the necessity of going on and on about this. Put the G**d***** card in the machine then simply read what it is using system properties. If that doesn't do it, then install "SIW" that will tell you everything. Even more than everything. You don't have to go very far to find SIW: http://www.techspot.com/downloads/155-siw-system-info.html
    Then, if it's not what you paid for, send it BACK!

    P.S. Don't throw away any of the packing, even the cellophane wrapper!
     
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