Hi I posted this under Toshiba Modem Mystery. But since that is an old one and seems to be resolved I guess I will put it here afresh as this is a different type of problem and I cannot use the paper trick as my laptop does not seem easy to open at the bottom. I have a Toshiba Satellite A-100 laptop with agere software modem. I am having some different problem. I have a desktop at home Netvista IBM model and it connects to the internet through the same wires and telephone lines without any problem. But when I use the same telephone wires and power socket for my laptop I have problems. I tell you about the telephone wire and power line to tell you that I am having a doubt that there is some power interference between my chargings system (battery) and my modem and yet the same power lines are okay when I work with Netvista. The problem is as follows:- When I click "dial" I hear the sound of static in the line. Hence I presume the modem does not connect easily. Btw when the modem connects properly there is no static and the sound of the handshaking is followed by a metallic rippling sound and I have noticed that when that sound comes my modem connects perfectly. So in this case the modem connects after a lot of time and sound and then the data does not flow. The pages do not open. This problem does not happen when I take out the power cord. When the laptop is on battery the modem connects easily and also the speed is okay. In fact I have seen if I am connected (after a lot of tries) when connected to power, the modem speed improves and becomes perfect if i take out the power cord. This is happening everytime at home when I connect with power supply on. Another problem I find is that the modem seems to hang the system for a long time and I am not able to work. After some time it allows me to work, but the above internet connection problem remains till I remove the power supply cord. However at office the supply is through our office UPS. [Hmm this can be have some pointers because at home I do not use the UPS which is used for my netvista desktop) and connect directly to the same source of power]. There the problem of connection is not there though the hanging problem is there still. Now I will have to understand what you said about the paper sticking but if anybody can tell me the reason for my problem i will be grateful. I tried the "Talk to Toshiba" option and talked to somone overseas but even he could not help. And like one of our friends above, I do not find it desirable to take my laptop to the service centre and that too just AFTER ONE MONTH of purchase (since the problem is from beginning!!!). Btw I have windows SP-2, and dual core T2500 processor etc. Thanks to all.