Digimax 401 camera

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Hi Have recently tried to view my photos using the Digimax 401 camera. Have installed software and seems to work OK but just as the pictures are coming onto the screen - it vanishes!! I try to go into 'removable disk' which is how it is displayed but the files are just not there. Please help - this has been driving me crazy - also tried uninstalling and re-installing more than once!!
 
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