Solved Direct Console trying to communicate with WinMail

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All processes killed
========== OTL ==========
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{5C255C8A-E604-49b4-9D64-90988571CECB}\ not found.
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{D4027C7F-154A-4066-A1AD-4243D8127440} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{21FA44EF-376D-4D53-9B0F-8A89D3229068} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{21FA44EF-376D-4D53-9B0F-8A89D3229068}\ not found.
Registry value HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{D4027C7F-154A-4066-A1AD-4243D8127440} not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{D4027C7F-154A-4066-A1AD-4243D8127440}\ not found.
File C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll not found.
Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\\NoActiveDesktop not found.
Starting removal of ActiveX control {E2883E8F-472F-4FB0-9522-AC9BF37916A7}
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E2883E8F-472F-4FB0-9522-AC9BF37916A7}\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ not found.
File {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-help\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{314111c7-a502-11d2-bbca-00c04f8ec294}\ not found.
File {314111c7-a502-11d2-bbca-00c04f8ec294} - Reg Error: Key error. File not found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\ms-itss\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0A9007C0-4076-11D3-8789-0000F8105754}\ not found.
File {0A9007C0-4076-11D3-8789-0000F8105754} - Reg Error: Key error. File not found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{828030A1-22C1-4009-854F-8E305202313F}\ not found.
File {828030A1-22C1-4009-854F-8E305202313F} - Reg Error: Key error. File not found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\toolbarchrome\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{718733BC-AD64-4e5f-AC18-A85FBD75D54D}\ not found.
File {718733BC-AD64-4e5f-AC18-A85FBD75D54D} - Reg Error: Key error. File not found not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ not found.
64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{03C514A3-1EFB-4856-9F99-10D7BE1653C0}\ not found.
File {03C514A3-1EFB-4856-9F99-10D7BE1653C0} - Reg Error: Key error. File not found not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6fb9aa78-6c00-11de-960f-806e6f6e6963}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6fb9aa78-6c00-11de-960f-806e6f6e6963}\ not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\{6fb9aa78-6c00-11de-960f-806e6f6e6963}\ not found.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{6fb9aa78-6c00-11de-960f-806e6f6e6963}\ not found.
File move failed. E:\AutoRun.exe scheduled to be moved on reboot.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\F\ not found.
File F:\autorun.exe not found.
Registry key HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2\F\ not found.
File F:\autorun.exe not found.
File/Folder C:\Windows\SysNative\drivers\*.tmp not found.
Unable to delete ADS C:\ProgramData\Temp:90EE3BE1 .
========== SERVICES/DRIVERS ==========
========== REGISTRY ==========
========== FILES ==========
File\Folder C:\Program Files (x86)\Ask.com not found.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: ConchitaVista
->Temp folder emptied: 1269179 bytes
->Temporary Internet Files folder emptied: 2313082 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 531 bytes

User: Default
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Flash cache emptied: 0 bytes

User: Public

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32 (64bit) .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 676557 bytes
%systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 4.00 mb


[EMPTYFLASH]

User: All Users

User: ConchitaVista
->Flash cache emptied: 0 bytes

User: Default
->Flash cache emptied: 0 bytes

User: Default User
->Flash cache emptied: 0 bytes

User: Public

Total Flash Files Cleaned = 0.00 mb


OTL by OldTimer - Version 3.2.9.1 log created on 08142010_224003

Files\Folders moved on Reboot...
File move failed. E:\AutoRun.exe scheduled to be moved on reboot.

Registry entries deleted on Reboot...
 
Results of screen317's Security Check version 0.99.5
Windows Vista (UAC is enabled)
Out of date service pack!!
Internet Explorer 8
``````````````````````````````
Antivirus/Firewall Check:

Windows Firewall Disabled!
ZoneAlarm Security Suite
Antivirus up to date! (On Access scanning disabled!)
```````````````````````````````
Anti-malware/Other Utilities Check:

Malwarebytes' Anti-Malware
Java(TM) 6 Update 21
Adobe Flash Player
Adobe Reader 8.2.3
Out of date Adobe Reader installed!
````````````````````````````````
Process Check:
objlist.exe by Laurent

Zone Labs ZoneAlarm zlclient.exe
````````````````````````````````
DNS Vulnerability Check:

GREAT! (Not vulnerable to DNS cache poisoning)

``````````End of Log````````````
 
ESET Online Scanner - No threats found

Only issue at the moment is ie still doing the not wanting to open and then opening double windows. Se how things go tomorrow - looks good so far,
THANK YOU!
 
You're welcome :)

ie still doing the not wanting to open and then opening double windows
Close IE.
Go Start>All Programs>Accessories>System Tools, and click on Internet Explorer (no add-ons). Same thing?

========================================================================

Update Adobe Reader

You can download it from https://www.techspot.com/downloads/2083-adobe-reader-dc.html
After installing the latest Adobe Reader, uninstall all previous versions.
Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

Alternatively, you can uninstall Adobe Reader (33.5 MB), download and install Foxit PDF Reader(3.5MB) from HERE.
It's a much smaller file to download and uses a lot less resources than Adobe Reader.
Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or other garbage.

========================================================================

OTL Clean-Up
Clean up with OTL:

* Double-click OTL.exe to start the program.
* Close all other programs apart from OTL as this step will require a reboot
* On the OTL main screen, press the CLEANUP button
* Say Yes to the prompt and then allow the program to reboot your computer.

If you still have any tools or logs leftover on your computer you can go ahead and delete those off of your computer now.

======================================================================

Your computer is clean


1. We need to reset system restore to prevent your computer from being accidentally reinfected by using some old restore point(s). We'll create fresh, clean restore point.

Turn off System Restore:

- Windows XP:
1. Click Start.
2. Right-click the My Computer icon, and then click Properties.
3. Click the System Restore tab.
4. Check "Turn off System Restore".
5. Click Apply.
6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
7. Click OK.
- Windows Vista and 7:
1. Click Start.
2. Right-click the Computer icon, and then click Properties.
3. Click on System Protection under the Tasks column on the left side
4. Click on Continue on the "User Account Control" window that pops up
5. Under the System Protection tab, find Available Disks
6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
8. Click OK

2. Restart computer.

3. Turn System Restore on.

4. Make sure, Windows Updates are current.

5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

7. Run Malwarebytes "Quick scan" once in a while to assure safety of your computer.

8. Run Temporary File Cleaner (TFC) weekly.

9. Download and install Secunia Personal Software Inspector (PSI): https://www.techspot.com/downloads/4898-secunia-personal-software-inspector-psi.html. The Secunia PSI is a FREE security tool designed to detect vulnerable and out-dated programs and plug-ins which expose your PC to attacks. Run it weekly.

10. Run defrag at your convenience.

11. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

12. Please, let me know, how is your computer doing.
 
All good

All is much smoother, thank you sooooooooooooo much!

FYI, this all appeared to start sometime around Adobe's bright idea to put an automatic updater in the startup:evil:. ZA did not pick up the problem! I have been running ZA for many years and have never had a trojan before.

Foxit has now taken over for Adobe!

Is there a forum that specialises in cleaning up stuff that's clogging up the systems?

All the best,
Conchita:approve:
 
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