OK well my parents computer just went to crap on them and they want me to help find a solution. Heres what it is: When the computer boots it gets a text saying "Disk Read Error: press ctrl+alt+delete", i tried everything i could think of including booting from the windows disk, nothing seems to work. when trying to do a system recovery it says its missing biosinfo. I'm hoping a format isn't needed but if i have no other choice then i will. Please help me, thanks ahead of time