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DoNotPay "robot lawyer" has beaten 160,000 traffic tickets

By Jos
Jun 28, 2016
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  1. Touted by some as the next evolution of apps and others as the critical first step in enabling realistic human-to-machine interactions, bots have become the hot new topic of the tech industry. So far there are few examples of really useful bots, but a 19-year-old Stanford University student’s creation is getting some well-deserved attention.

    Self-described as “the world’s first robot lawyer”, DoNotPay helps users contest parking tickets in an easy to use chat-like interface. Since the first version of the bot was released in London last fall, it has successfully helped users challenge 160,000 traffic fines out of 250,000 -- that’s a success rate of 64% -- resulting in savings of over $4 million.

    Joshua Browder, the self-taught coder behind DoNotPay, explains that after realizing how formulaic the appeals process is, he decided to create a simple bot to help people challenge unfair tickets. The service works out whether an appeal is possible, asking users if there were visible parking signs or how big the parking space was, for example. Based on your answers if there are grounds for an appeal DoNotPay will generate it for you.

    DoNotPay currently works in London, New York an will expand to Seattle next.

    Following the success of DoNotPay, Browder has begun work on a bot to help people with HIV understand their legal rights, one to collect compensation for people whose flights were delayed beyond four hours, and another one to help refugees apply for asylum.

    Permalink to story.

     
  2. ForgottenLegion

    ForgottenLegion TS Enthusiast Posts: 58   +27

    What a legend :D
    Traffic wardens are the scum of the Earth.
     
  3. Raoul Duke

    Raoul Duke TS Guru Posts: 930   +354

    This is hilariously awesome
     
    wastedkill, Reehahs, Tosikko and 2 others like this.
  4. Evernessince

    Evernessince TS Evangelist Posts: 1,193   +585

    This is only in a bot in the sense that instead of filling out a forum they just format it in the form of a conversation. It's easier to understand but it also takes longer as only single bits of information are discussed at one time.
     
  5. Reehahs

    Reehahs TS Addict Posts: 170   +70

    It asks the right questions and helps people deal with the process that would otherwise take them much longer.

    Give that man a cookie!
     
    wastedkill likes this.
  6. Uncle Al

    Uncle Al TS Evangelist Posts: 1,675   +779

    WOW, if they would only had the same thing available for divorce court the creator would become an over night zillionare!!!!!
     
  7. Kibaruk

    Kibaruk TechSpot Paladin Posts: 2,511   +503

    I can relate but disagree... if you follow simple instructions you don't get fined, when you "left for only a couple minutes" you are infringing the law, the problem is that people think the laws are to be reasoned with and in this logic they try to break it only if by a millisecond, then complain at the next Jackars when it difficult their lifes...

    Where I can relate and agree, is when you are abiding the law and they try and find how you are not doing it.
     
  8. namesrejected

    namesrejected TS Booster Posts: 100   +48

    There needs to be something like this for taxes.
     

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