TechSpot

Downloading software_doesn't accept serial #

By Lynnette
Jun 18, 2014
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  1. In downloading Photoshop I got a screen asking for my my computer serial number, but would not accept it. Am I mis-understanding and it wants something else? I HAVE DOUBLE & TRIPLE-CHECKED , even went into bios to make sure I had the right number. Now what?
     
  2. learninmypc

    learninmypc TS Evangelist Posts: 5,394   +240

    Are you talking about Adobe Photoshop? If so, have you tried downloading it from the from TechSpot ?
     
  3. Lynnette

    Lynnette TS Rookie Topic Starter

    I was trying to download from TechSpot. That's why I am here. Any suggestions ?
     
  4. learninmypc

    learninmypc TS Evangelist Posts: 5,394   +240

    Is the link I gave you the one you used? If so, I don't know what to say.:confused:
     
  5. mailpup

    mailpup TS Special Forces Posts: 8,484   +233

    Which version of Adobe Photoshop are you trying to download?
     
  6. cliffordcooley

    cliffordcooley TechSpot Paladin Posts: 6,262   +1,551

    I don't think it is your computer serial it is asking for. The serial it is asking for should be the one listed on TechSpot download page.

    http://www.techspot.com/downloads/3689-adobe-photoshop-cs2.html
     
    SNGX1275 and mailpup like this.
  7. Lynnette

    Lynnette TS Rookie Topic Starter

    THX> I thought that might be the case but didn't know how to get back. Will give this a try. THX!!!!
     
  8. Lynnette

    Lynnette TS Rookie Topic Starter

    THX for your help. I acquired a "new laptop" after I ceremoniously dumped coffee on mine. Grr! Getting it set up is a pain in the bumpkus! Lost some software and am now trying re-acquire replacements. I may be back!
     


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