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Driver irql not less or equal

By ddeem12
Jan 25, 2008
  1. My computer keeps getting blue screen stop messages randomly when I'm on the internet. At the top it says driver irql not less or equal. Then it says afd.sys... and Stop: 0x000000D1 (0x00000020, 0x00000002, 0x00000000, 0xF67EB73A)
    I have included some minidump files.
    I'm not all that computer savvy, but would really appreciate some help.
     
  2. peterdiva

    peterdiva TechSpot Ambassador Posts: 1,088

    You may have two problems.

    Suggestions:
    1. Uninstall Norton AV (it's old). You should only have one AV program anyway. Stick with Kaspersky.
    2. Update netrcacm.sys, which is a RCA USB Digital Cable Modem Driver. It's also old.

    Image name: netrcacm.sys Timestamp: Tue Jan 21 02:50:35 2003 (3E2C36EB)
     
  3. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    FYI only

    Inside the DMP files:

    Unable to load image SYMTDI.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMTDI.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMTDI.SYS

    Unable to load image netrcacm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for netrcacm.sys
    *** ERROR: Module load completed but symbols could not be loaded for netrcacm.sys

    Unable to load image SYMTDI.SYS, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for SYMTDI.SYS
    *** ERROR: Module load completed but symbols could not be loaded for SYMTDI.SYS
    Probably caused by : SYMTDI.SYS ( SYMTDI+1940a )
     
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