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driver_irql_not_less_or_equal - XP home will no longer start

By siwash23
Oct 6, 2005
  1. I posted this in the drivers forum too, but am reposting here as you will see it is probably more of a software problem despite the error message given the way it occurred.
    --------------------------------------------------------------------------------

    Let me preface this by saying that I am self taught and am just computer literate enough to be dangerous. Anyway, here is my problem-

    I have a Compaq Presario 5311 SR at home running windows XP home. I was downloading the service pak 2 last week and my toddler pushed the power button when it seemed to be about 75 % installed. When I turned the computer on I got a windows message saying that the installation did not compete and that I needed to uninstall the service pack in the control panel and then reinstall it from scratch. Anyway, I proceeded to do this and then when it was almost done uninstalling the computer froze. I turned it back on and it asked me if I wanted to boot using a previous operating system or if I wanted to run XP Media Center. This makes no sense as I never had this version installed and have only had XP home on this computer. The prevously installed operating system did not work and when I clicked to start media center, the XP home screen came up and it started to load . . . then right before the loading was complete, the computer rebooted. This problem was just a loop, and it kept rebooting itself every time XP tried to load.

    OK, now I tried to get wise and put in the XP CD and ran a repair install. It seemed to work, but did not finish. It enountered a problem right near the end of the repair (35 minutes later) and rebooted itself. Now, when I turn the computer on, it at least gives me XP home as a choice and no longer says anything about Media edition. However, when I select that choice, windows starts to load and then gives me the BSOD that reads :

    driver_irql_not_less_or_equal

    I went to MS knowledge base to find out about this and it simply said it had something to do with drivers and to

    1. Disable all third-party filter drivers, such as backup programs, virus scanning programs, and disk utilities.
    2. Make sure that you are using hardware that appears on the Windows Hardware Compatibility List (HCL). To view the latest Windows HCL, visit the following Microsoft Web site:

    I have no idea how to do #1 since I cannot start windows and #2 does not seem to apply since my problem was not caused when I added new hardware.

    I have tried again to run the repair function on the XP disk, but after about 5 minutes it continues to give the same BSOD and then reboot itself on a neverending cycle.

    I know this is a multi-step problem that was probably compounded by me, but I was hoping someone could help. At the very least, I want to save the files on my hard drive (.mpegs, jpegs, docs, pdfs, etc). I am sure this can be done through the recovery console from DOS if nessecary, but I am not sure how to do that either if I cannot get XP running.

    Help me please.
     
  2. siwash23

    siwash23 TS Rookie Topic Starter

    Bump- Can anyone help me, even with some basic advice :eek: ?
     
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    he crash may be caused by faulty ram or device driver error. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump.Check system event 1001 and 1003 and it has the content of the blue screen.

    Event ID: 1001
    Source: Save Dump
    Description:
    The computer has rebooted from a bugcheck.The bugcheck was : 0xc000000a (0xe1270188, 0x00000002, 0x00000000, 0x804032100).
    Microsoft Windows..... A dump was saved in: .......


    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Description:
    Error code 1000007f, parameter1 0000000d, parameter2 00000000, parameter3 00000000, parameter4 00000000

    Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here

    Zip 5 to 6 minidumps to a zip file and attach it here. Techspot has an upper limit of 100K per attachment. I will study the dump and find out the culprit.
     
  4. Tedster

    Tedster Techspot old timer..... Posts: 6,000   +15

    run memtest86 and check your ram
     
  5. siwash23

    siwash23 TS Rookie Topic Starter

    CPC 2004. Thanks for the help. Can this be done from the recovery console. I cannot load Windows XP without the crash and your instructions have me going through the control panel to get the minidumps.

    Thanks.
     
  6. metago

    metago TS Rookie

    No it can not be done through the control panel. I have my nephews computer in front of me right now that did the same thing with sp2 last week. He did get a complete install with sp2 and it does show it installed but he is still getting the error Driver_IRQL_not_less_or_equal . He has installed no new hardware or software other then sp2. Everything was fine before the installation of sp2.
     
  7. siwash23

    siwash23 TS Rookie Topic Starter

    CPC 2004. Thanks for the help. I still need to know if and how this can this be done from the recovery console. I cannot load Windows XP without the crash and your instructions have me going through the control panel to get the minidumps.

    Thanks.
     
  8. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    You can run memtest to stress the ram. If memtest reports the ram is faulty, ram is bad. However Memtest is not a perfect tool to test the memory as some faulty ram can pass memtest.

    Suggestion
    1. Check the temperature of the CPU and make sure that it is not overheat (ie temperature < 60C)
    2. Reseat the memory stick to another memory slot
    3. Downclock the ram
    4. Clean the dust inside the computer case
    5. Make sure that the ram is compatible to the motherboard
    6. Run chkdsk /r at recovery console
     
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