Drvupdate.exe - requests access

[jimmer23]

Hi,
Vista User Account Control - drvupdate.exe requests to access computer.
First run of Malwarebytes removed Backdoor.bot.
As problem did not disappear, I renamed drvupdate.exe to drvupdate_problem.exe and this was detected as Trojan.Dropper
Logs attached.
Thanks in advance for your help.

Ian

 

[Broni]

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

1. Please, never rename Combofix unless instructed.
2. Close any open browsers.
3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
   • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
   • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
   NOTE1. If Combofix asks you to install Recovery Console, please allow it.
   NOTE 2. If Combofix asks you to update the program, always do so.
   • Close any open browsers.
   • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
   • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
   • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
4. Double click on combofix.exe & follow the prompts.
5. When finished, it will produce a report for you.
6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Make sure, you re-enable your security programs, when you're done with Combofix.

DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!

 

[jimmer23]

Seems to have done the job. drvupdate.exe does not pop-up

Logs attached

Should I take further action?

Thanks
Ian

 

[Broni]

Hold on
Let me see your logs.

 

[Broni]

Uninstall Combofix:
Go Start > Run [Vista users, go Start>"Start search"]
Type in:
Combofix /Uninstall
Note the space between the "Combofix" and the "/Uninstall"
Click OK (Vista users - press Enter).
Restart computer.

=======================================================================

1. Download Temp File Cleaner (TFC)
Double click on TFC.exe to run the program.
Click on Start button to begin cleaning process.
TFC will close all running programs, and it may ask you to restart computer.


2. Go to Kaspersky website and perform an online antivirus scan.

1. Disable your active antivirus program.
2. Read through the requirements and privacy statement and click on Accept button.
3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
4. When the downloads have finished, click on Settings.
5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

• Spyware, Adware, Dialers, and other potentially dangerous programs
  [*] Archives
  [*] Mail databases

6. Click on My Computer under Scan.
7. Once the scan is complete, it will display the results. Click on View Scan Report.
8. You will see a list of infected items there. Click on Save Report As....
9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

Post fresh HijackThis log as well.

 

[jimmer23]

Kaspersky and HijackThis logs attached.

All OK now?

'Appreciate you help.

Thanks
Ian

 

[Broni]

You're welcome

Kaspersky discovered a trojan in your Outlook inbox:
C:\Users\Burnie\Email\Outlook.pst Infected: Trojan-Spy.HTML.Bayfraud.hn
We surely can't remove your whole inbox, so be very careful while opening the mail, especially ones with any attachments.

=======================================================================

Verify your Java version here: http://www.java.com/en/download/installed.jsp
Update, if necessary.
Uninstall all previous Java versions, through Add\Remove (Programs & Features in Vista).

=======================================================================

Disable Windows Defender, as it'll interfere with cleaning process:
- Open Windows Defender by clicking the Start, clicking All Programs, and then clicking Windows Defender.
- Click Tools
then...

++ Windows XP:
- Click General Settings
- Scroll down to Real Time Protection Options
- Uncheck Turn on Real Time Protection
- After you uncheck this, click on the Save button
- Close Windows Defender

++ Windows Vista:
- Click Options
- Under Administrator options, clear the Use Windows Defender check box, and then click Save.

Enable Windows Defender, when all cleaning is done.

=========================================================================

Print this post out, since you won't have an access to it, at some point.

1. Open HijackThis.

2. Close all windows, except for HijackThis.

3. Put checkmarks next to the following HijackThis entries:

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O4 - HKLM\..\Run: [combofix] "C:\ComboFix\CF27082.cfxxe" /c "C:\ComboFix\C.bat"
O4 - HKCU\..\RunServices: [System] explorer.exe


4. You should also checkmark following entries (these are unnecessary startups; no actual programs will be removed):

O4 - HKLM\..\Run: [PrnStatusMX] C:\Program Files\Hewlett-Packard\PrnStatusMX\PrnStatusMX.exe
O4 - HKLM\..\Run: [HPUsageTracking] "C:\Program Files\Hewlett-Packard\HP UT\bin\hppusg.exe" "C:\Program Files\Hewlett-Packard\HP UT"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Burnie\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll

5. Click on Fix checked button.

6. Restart computer.

7. Post new HijackThis log.