Excuse the extreme ignorance here. I have read through the other posts and I have no idea how to "ping" my router or anything like that. I have DSL through a motorola surfboard modem, a D-link router, and an internet phone box. Everything was working grand until a few days ago. My browsing was becoming quite slow and I installed "Wintask" and a piggyback memory manager to check out my running processes and speed up my browsing. That's where the problems started accelerating. I was losing my internet connection and couldn't restore it. I reset my settings and then uninstalled the software, but I still can't get my internet connection to stay. If I power everything down, I can get back on, but then I am kicked off again and cannot reconnect. I have tried doing a system restore to no avail. Since my other computers are also having trouble connecting, I think it must be one of the hardware devices that handles my networking. How do I solve this? Dialup is quite slow where I live.