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DUMP Data

By segejames
May 16, 2007
  1. Hi,

    I have replaced ram, video card, reloaded windows and recreated profile. Any suggestions helpful.

    TIA,

    James

    KERNEL_MODE_EXCEPTION_NOT_HANDLED_M (1000008e)

    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The memory could not be "%s".

    FAULTING_IP:
    win32k!UserGetRedirectedWindowOrigin+28
    bf8e5f91 8b5040 mov edx,dword ptr [eax+40h]

    TRAP_FRAME: b3002868 -- (.trap ffffffffb3002868)
    .trap ffffffffb3002868
    ErrCode = 00000000
    eax=00000000 ebx=00000001 ecx=00000b20 edx=0000000b esi=e16d0f58 edi=00000005
    eip=bf8e5f91 esp=b30028dc ebp=b30028dc iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
    win32k!UserGetRedirectedWindowOrigin+0x28:
    bf8e5f91 8b5040 mov edx,dword ptr [eax+40h] ds:0023:00000040=????????
    .trap
    Resetting default scope

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0x8E

    PROCESS_NAME: SqlWb.exe

    LAST_CONTROL_TRANSFER: from bf816719 to bf8e5f91

    STACK_TEXT:
    b30028dc bf816719 560110f7 b3002910 0013ea7c win32k!UserGetRedirectedWindowOrigin+0x28
    b3002920 8054086c 560110f7 e16d0f58 00000004 win32k!GreGetRandomRgn+0xde
    b3002920 7c90eb94 560110f7 e16d0f58 00000004 nt!KiFastCallEntry+0xfc
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    0013ea94 00000000 00000000 00000000 00000000 0x7c90eb94


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    win32k!UserGetRedirectedWindowOrigin+28
    bf8e5f91 8b5040 mov edx,dword ptr [eax+40h]

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: win32k!UserGetRedirectedWindowOrigin+28

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: win32k

    IMAGE_NAME: win32k.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 45f013f6

    FAILURE_BUCKET_ID: 0x8E_win32k!UserGetRedirectedWindowOrigin+28

    BUCKET_ID: 0x8E_win32k!UserGetRedirectedWindowOrigin+28

    Followup: MachineOwner
    ---------

    eax=00000000 ebx=00000001 ecx=00000b20 edx=0000000b esi=e16d0f58 edi=00000005
    eip=bf8e5f91 esp=b30028dc ebp=b30028dc iopl=0 nv up ei pl zr na pe nc
    cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
    win32k!UserGetRedirectedWindowOrigin+0x28:
    bf8e5f91 8b5040 mov edx,dword ptr [eax+40h] ds:0023:00000040=????????
    ChildEBP RetAddr Args to Child
    b30028dc bf816719 560110f7 b3002910 0013ea7c win32k!UserGetRedirectedWindowOrigin+0x28 (FPO: [Non-Fpo])
    b3002920 8054086c 560110f7 e16d0f58 00000004 win32k!GreGetRandomRgn+0xde (FPO: [Non-Fpo])
    b3002920 7c90eb94 560110f7 e16d0f58 00000004 nt!KiFastCallEntry+0xfc (FPO: [0,0] TrapFrame @ b3002934)
    WARNING: Frame IP not in any known module. Following frames may be wrong.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are you using a NVIDIA video card? If so, try another driver version
     
  3. segejames

    segejames TS Rookie Topic Starter

    No, a matrox card for dual monitors. Thanks
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Ok,
    what about sound card? While I'm here... What are your complete hardware/computer specs? It is sometimes like "pulling teeth" to get useful information, isn't it :)
     
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