Dump in a HP 6910p laptop

By emav
Mar 10, 2010
  1. started to view blue screens, and now PC does not boot up, I've removed the hard disk to retrive the attahced .dmp files. Please help me identifying the issue in this PC. In advance I appreciate your help.

    Attached Files:

  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70


    A device driver problem has caused the system to pause indefinitely (hang). Typically, this is caused by a display driver waiting for the video hardware to enter an idle state. This might indicate a hardware problem with the video adapter, or a faulty video driver.

    Both cite the ATI driver ativvaxx.dll as your issue. It is a module belonging to the ATI Radeon Video Acceleration Universal Driver program.
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