I first tried to intall a Pioneer-X122 External DVD burner on Saturday. Whenever I put a DVD in the drive it would say it was a CD and then change to a CD drive. When I took the DVD out it would change back to a DVD-Ram drive, but would still have CD drive in the details. I took that one back and the Geek Squad guy told me to try my luck with an Internal Drive. Same problem. I uninstalled Roxio and some other programs that I never used to see if that was the problem to no avail. I also disabled the other 2 cd rom drives on my computer and that also did not work. I may just give up and wait to burn DVDs when I buy a new computer in a couple of years as this problem may be more than it is worth. But if somebody has a quick solution, I would give it a try before I return this internal drive.