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DVD combo not reading DVD but reading CD

By Ayush
Aug 1, 2005
  1. Hi ,
    I have a samsung Sm-352F CDRW/DVD combo drive ( 2 months old ) .Initially i just had to add it to my desktop and it was working fine reading both CD and DVD ...the SYstem tab still says that it is working fine and i m able to read CD on it but DVD are not being read .Once i load any movie DVD it tries to read it but after a few moments just stops . I am able to open and can explore it but it shows blank ..even though the DVD is just fine ...

    can someone help ///
    Am using XP
    Thanks
    ayush
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Sounds to me that the drive is faulty. It`s only 2 months old so it will still be under warranty. Get it replaced.

    Regards Howard :wave: :wave:
     
  3. winxp_user

    winxp_user TS Rookie

    Windows XP not reading SAMSUNG DVD SM-352F VT902

    Windows XP not reading SAMSUNG DVD SM-352F VT902

    From My Computer/Manage/Device Manager/DVD/CD-ROM drives, Right Click On Drive Name and select Properties. In the Driver Tab you will find

    the version:

    Driver Provider : Microsoft
    Driver Date : 01/07/2001
    Driver Version : 5.1.2535.0
    Driver Signer : Microsoft Windows Publisher

    In Driver details you will find File Version:

    5.1.2600.2180(xpsp_sp2_rtm.040803-2158)


    The following Windows XP system files are currupt. Replace/ Update from original Windows XP CD or SP2 and reboot the system. (You may overwrite from other DVD readable system).

    C:\Windows\System32\storprop.dll
    C:\Windows\System32\Drivers\cdrom.sys
    C:\Windows\System32\Drivers\imapi.sys
    C:\Windows\System32\Drivers\redbook.sys

    Now you are will have the Success!! UREKA!!!

    Thanks. Bye.
     
  4. SNGX1275

    SNGX1275 TS Forces Special Posts: 10,689   +394

    Drive may not be faulty if you can see the contents of it. But I don't think its a driver the driver issue above either, since it reads cds fine.

    Try some other disks to make sure its not just that disk. Reinstall your dvd software (powerdvd or windvd I assume) and if it still doesn't work your drive may be bad.

    You don't happen to have another computer you can test the drive in, or a bootable dvd do you?
     
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