Dvd drive wont write

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I have an HP pavilion zx5000 with a HL-DT-ST DVD+RW GCA-4040n driver. It will read and write cd's and read DVD's but will not write to DVD. It does not recognize a Blank DVD I have spent 3hours online with HP and got no advise but to replace the drive. Has anyone had this problen that can offer any advise
 
not reading DVD's

a client of mine recently had a similar problem, unfortunately he had to replace the drive but after he sent back the drive to HP and they found that is was a manufacturing fault with that one and credited him after he threatened court action.
 
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