Hi,
Just to let everyone know this is not my computer so i dont know exactly what has done to it or whatever.
This is the problem supposedly the dvd r that came with the computer ( hp a6219h) it has a dvd drive in it already but it wont work. We put antoher one in and when vista boots up it says found new hardware installing and then it says it failed to install new hardware. in deivce manager it has error 31 for both drives, the packging with the new sony drive says it should be plug and play which usually works but it doesnt for vista on here its vista home premium
if anyone has any idea on this because im stumped
one of the drives is sata ( the one that came with the comp) the new drive is ata
Just to let everyone know this is not my computer so i dont know exactly what has done to it or whatever.
This is the problem supposedly the dvd r that came with the computer ( hp a6219h) it has a dvd drive in it already but it wont work. We put antoher one in and when vista boots up it says found new hardware installing and then it says it failed to install new hardware. in deivce manager it has error 31 for both drives, the packging with the new sony drive says it should be plug and play which usually works but it doesnt for vista on here its vista home premium
if anyone has any idea on this because im stumped
one of the drives is sata ( the one that came with the comp) the new drive is ata