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DVD RW not recognized in my computer

By msbionik
Mar 17, 2007
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  1. First of all, I am new to the board so I hope I am in the right place. Apologies if not...

    In my computer, my so-called DVD+RW, which is supposed to be double or triple layer (not sure, and that's what the useless tech support said) shows up as DVD-RAM. My other laptop recognizes the drive as a CD+RW. BTW, it is an internal dvd drive.

    Can anyone tell me please if there is a difference between a DVD RAM and DVD RW?

    I understand that RW means re-writeable but when I called tech support for
    my brand new (got it in December) Toshiba Satellite A105-S4334, they said I would still be able to burn DVDs. I just want to make sure that it is right. I am running Windows XP Media Center.

    My burner in device manager says it's a Mat****a DVD-RAM/CD ROM. They also had me uninstall/reinstall the drive and the secondary IDe channel. I was able to record a music disc but I haven't tried a DVD yet.

    Please let me know if you need any more info.

    Advice?

    Thanks!
     
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