DVD Viewing Problems

By dandyandy2600
Jul 9, 2004
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  1. help me please!!!!

    when i am trying to watch a DVD, no matter what DVD decoder i'm using , an error message pops up and says that "this program has caused errors and will be shut down". i've tried everything i know how to do (which isn't a whole lot), but i can't get it to work, if someone has any idea how to fix this please pm me.

    thanx,
    andrew
  2. ---agissi---

    ---agissi--- TechSpot Paladin Posts: 2,383   +15

    Have you tried formatting? I'd also try updating the firmware on your DVD drive.
  3. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    When you say DVD Decoder, are you talking about a hardware DVD Decoder or a software decoder?

    There's a good possibility your DVD drive or your video drivers are to blame for this behavior if the answer is software.
  4. dandyandy2600

    dandyandy2600 Newcomer, in training Topic Starter

    i'm talking about the software decoder. i have an xfx geforce 5700 LE that i've updated and a TDK DVD-RW that didn't come with a decoder program so i've tried tons of them out, but they just don't work. should i try just getting a new DVD drive??
  5. Goalie

    Goalie Newcomer, in training Posts: 703

    Rick's suggestion of Video drivers is a good one- I've seen problems before due to it. They can be quite random in nature too- that is no pattern of faulting DLLs etc come from running the programs.

    What programs have you tried for DVD viewing? When it says that an error has occurred, have you clicked "Details" and seen what it says? If so- is there a pattern to what file, error number/address, etc that is in these details?

    Also, what operating system do you use? That would help us greatly in pointing you in a possible direction.

    BTW- Welcome to Techspot!
  6. Rick

    Rick TechSpot Staff Posts: 6,304   +52 Staff Member

    Something else that might be a smart idea is to reinstall your DVD software.
  7. dandyandy2600

    dandyandy2600 Newcomer, in training Topic Starter

    sorry, it's taken so long to reply, i've been out of town. i'm running on windows 2k professional.
  8. dandyandy2600

    dandyandy2600 Newcomer, in training Topic Starter

    i've tried: PowerDVD, DirectDVD, InterVideo, and Sonic DVD. i took all them off before i had a chance to check for patterns in the errors i'm going to download two of them tonight and check them out.
  9. Steve B

    Steve B Newcomer, in training Posts: 107

    Mine did something similar after using a "Cleaner" program.

    Good old SYS RESTORE to the rescue!!!
  10. hanipan148

    hanipan148 Newcomer, in training

    hi, i bought 2 dvds online and they were from America. the first couple of times i watched them they were fine, then after a while the first one went from colour to black and white and didn't change, then after i had played the first one, i put in the second one and it turned black and white aswell. i'm really annoyed about this because the second one was really expensive and i love it!, is there anyone who knows what has happened and how i can fix it please?? i really would like to know!!
    thanks!
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