DVD won't burn, likely OS related

By Spaghetto
May 23, 2009
  1. Hi,

    I have this strange problem and thought I would try asking for help on this forum. I have been googling for hours but cannot find any solution.

    -My DVD drive has suddenly stopped burning. Nero does not see it anymore, always telling me the drive is not ready.
    I have uninstalled Nero and installed a newer version to no avail.

    I had concluded that the burner was cooked, so I took the one from my gf's computer and put it in mine : SAME PROBLEM !
    When I try to burn using XP's drag and drop method, I also get a "there is no disk in drive" message.
    So the problem appears to be OS related, or possibly elsewhere in hardware.

    -No problem shows up in the device manager, either with my dvd burner or my gf's.
    -I can read cd's and dvd's fine : only burning (cd AND dvd) is disabled.

    -I have not fiddled with the drive's configuration lately.
    -I have dealt with an autoconfig virus lately : the drive was fine before (so it might be related)

    I'd appreciate any suggestion for a solution.

    thanks in advance.
  2. Palladium

    Palladium TS Rookie

    Have you tried any other programs or just Nero?
  3. Spaghetto

    Spaghetto TS Rookie Topic Starter

    Just XP's integrated burner, and 2 different versions of Nero (7 and 9).

    Can you recommend another program that'd be free and efficient ?
  4. Spaghetto

    Spaghetto TS Rookie Topic Starter

    UPDATE :
    Tried installing Cheetah DVD Burner. It gives me an error message saying there is no CD/DVD hardware detected.
    So the problem is definitely not software related.
  5. Spaghetto

    Spaghetto TS Rookie Topic Starter

    !!! SOLVED !!!

    So it was a !@#)%*# virus.

    -Somehow, AVG and MalwareBytes hadn't been able to find it.
    Today, I scanned again with Spybot and Ad-Aware, and Spybot found the culprit. After cleaning it and restarting, I'm able to burn DVDs again !!!

    The virus was Win32TDSS.rtk.
    And it appeared as the following files :

    I don't know if the bugger is designed to screw up burning or if it's incidental. But, when a friend suggested it could be the action action of a virus, I decided to run these additional scans. (I'd read before that no virus affected burning. I guess that was wrong info...)

    Anyways, maybe you guys will want to leave this thread on here, hoping it can be useful to others.

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