Dxdiag not showing anything in display tab after updating my graphics card

By Gubol
Nov 25, 2013
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  1. Can someone help me? I updated my graphics card "ati radeon hd 4200" now I can't play any games and the resolution wont go up 1024 X 768. When I try to play a game it says something about direct x sdk so im downloading it now. While in dxdiag it wont show anything in the display tab.

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  2. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,281   +153

    Re-seat the card. Make sure it's making good contact.
    Check BIOS look if there's a setting for On Board Video or Graphics and see what it's set to. It should be Automatic.

    If problem still persists <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
    List any Problem devices
    • Make sure devices are connected and powered on
    • Click Start->Run, enter: msinfo32. Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
    Generate and attach a DirectX report
    • Click Start->Run, enter dxdiag and click OK
      ===> If you’re running 32 bit Windows, dxdiag will launch on its own
      ===> If you’re running 64 bit Windows, you’ll see 64-bit DxDiag. Click it to launch the 64-bit version of dxdiag
    • Notice progress in lower left window corner
    • When done, click Save Information button and save as a text file to your Desktop
    • Click the Upload a File button to upload and attach the file to your next post


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