fredarmando
Posts: 11 +0
Hello. How's everyone doing?
I find myself faced with a weird problem. I purchased a factory refurbished eMachines computer about 6 months ago. I only took it out of the box about 2 weeks ago and proceeded to get it to work. I haven't had a problem with it until today. I installed 2 programs and now the machine won't boot.
FYI, system details are as follows: eMachines T5230, AMD Athlon 64 X2 4400+ processor with 2GB of RAM, running Windows Vista Home Premium Edition.
Today the machine was working perfectly. Then I installed Nero 8 Ultra Edition, which required a restart. No problems. Then I installed iTunes 7.6 with Quicktime, and the machine still appeared fine. Then I noticed that the optical drive wouldn't eject manually. I tried ejecting via software, but found that the drive wasn't there. It wasn't being recognized by Windows. (Earlier today I used it without a problem.) So I shut down the system and tried to turn it back on. That's when I hit the big problem. It stayed stuck on the eMachines screen (black screen with a big "e" and the "Boot Options" and "BIOS Setup" choices). I tried pressing F10 for boot options and F2 for BIOS, to no avail. So I turned off the computer and tried again. This time I just left it alone for a while. It took about 10 minutes, but the computer moved on from the eMachines screen, on to a black screen saying the following:
MediaShield ROM BIOS 6.94
Copyright (C) 2006 NVIDIA Corp.
Detecting array...
No matter what I do, it won't go any further. I tried pressing either F10 or F2 immediately after turning the machine on, but it doesn't work. I tried contacting eMachines support, but they won't help me, unless I pay their ridiculously high support fees, since the computer is out of warranty.
Does anyone have any suggestions? I need to at least be able to boot in safe mode to restore my machine back to what it was before I installed those two programs. I have a feeling it may have something to do with Nero, rather than iTunes. Nero has that virtual drive feature. Couldn't that interfere with the boot?
Thank you all in advance for your help with this problem.
Best regards,
Fred Armando
I find myself faced with a weird problem. I purchased a factory refurbished eMachines computer about 6 months ago. I only took it out of the box about 2 weeks ago and proceeded to get it to work. I haven't had a problem with it until today. I installed 2 programs and now the machine won't boot.
FYI, system details are as follows: eMachines T5230, AMD Athlon 64 X2 4400+ processor with 2GB of RAM, running Windows Vista Home Premium Edition.
Today the machine was working perfectly. Then I installed Nero 8 Ultra Edition, which required a restart. No problems. Then I installed iTunes 7.6 with Quicktime, and the machine still appeared fine. Then I noticed that the optical drive wouldn't eject manually. I tried ejecting via software, but found that the drive wasn't there. It wasn't being recognized by Windows. (Earlier today I used it without a problem.) So I shut down the system and tried to turn it back on. That's when I hit the big problem. It stayed stuck on the eMachines screen (black screen with a big "e" and the "Boot Options" and "BIOS Setup" choices). I tried pressing F10 for boot options and F2 for BIOS, to no avail. So I turned off the computer and tried again. This time I just left it alone for a while. It took about 10 minutes, but the computer moved on from the eMachines screen, on to a black screen saying the following:
MediaShield ROM BIOS 6.94
Copyright (C) 2006 NVIDIA Corp.
Detecting array...
No matter what I do, it won't go any further. I tried pressing either F10 or F2 immediately after turning the machine on, but it doesn't work. I tried contacting eMachines support, but they won't help me, unless I pay their ridiculously high support fees, since the computer is out of warranty.
Does anyone have any suggestions? I need to at least be able to boot in safe mode to restore my machine back to what it was before I installed those two programs. I have a feeling it may have something to do with Nero, rather than iTunes. Nero has that virtual drive feature. Couldn't that interfere with the boot?
Thank you all in advance for your help with this problem.
Best regards,
Fred Armando