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email conflict in msn

By twinkletla1
Jun 9, 2007
  1. My husbands aunt has dial up, we set her email account up but now several months later it is telling her that someone else has that account and she is unable to send email, this is the 2nd time this has happened. How can this be fixed so it doesn't happen again?
     
  2. Ididmyc600

    Ididmyc600 TechSpot Chancellor Posts: 1,415

    Hi Twinkletla1 and welcome to the TS Forum :wave:

    You dont say what email provider you have, if its with an ISP or with one such as MSN hotmail, Your thread title mentions MSN so I'll hazard a guess that she either hasnt used in for more than once in 30 days and as such the account has been shut down, this is to prevent unused accounts cluttering up the MSN server and filling with junk mail.

    To keep a hotmail account active you have to login regularly, about once a fortnight at least.

    If its another provider than please post back and let us know.

    Whilst your here could you do me the honour of reading the threads below It will help to make your Techspot experience a more pleasurable one.

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    Regards
     
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